US
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Apply to this job.

Think you're the perfect candidate?

Cardiac Care Coordinator

Careers Integrated Resources Inc Malvern, PA (Onsite) Contractor
Job Title: Cardiac Care Coordinator
Location: Malvern, PA
Available Location: Melville, NY/ Malvern, PA / Norfolk, VA/ San Francisco, CA/ Pleasanton, CA/ Hamilton, NJ
Duration:12 months+

Pay range: $40 - $50/hr. on W2

 
This can be a hybrid role for the following schedules. - 3 days in the office and 2 remote or 2 in and 2 remotes.
These roles can be for 4 (10-hour days) or 5 (8 hour days). Start times will be between 8am and 10am except Malvern. Malvern will have hours of  8 am - 5pm.
 
Notes from the manager:
We are seeking someone that has been in a Device Clinician or Device Technician role in the past that has CRM expertise with one of the four manufacturers.
Successfully completed CIED Remote Monitoring Course, 1 - 2 years direct experience
  • Experience with in-office and remote CIED interrogations of all four medical device manufacturers (Biotronik, Abbott, Boston Scientific, and Medtronic) or previous field clinical specialist experience with one of the four manufacturers
  • Experience utilizing all four home monitoring websites preferred
  • 2 - 5 years related industry experience
 
Licenses/Certifications:
  • CCDS, CEPS, CDRMS preferred
  • CRAT/CCT Required
 
Essential Duties/Responsibilities:
  • Analyze and Interpret CIED transmission data autonomously using company software provided
  • Process alert and scheduled transmissions independently, without oversight
  • Document findings clearly and concisely following company protocol on reporting requirements, standards, and format
  • Escalate device abnormalities through company workflow process
  • Escalate urgent and emergent abnormalities directly to the customer
  • Meet or exceed quality and productivity standards
  • Provide troubleshooting support as requested
  • Complete all assigned and required training; stay up to date on developing clinical knowledge, specifically ECG rhythm interpretation
  • Follow all company and departmental policies and procedures
  • Work directly with patient engagement team to re-engage disconnected patients
  • Maintain manufacturer portals, patient schedules, and alert programming
  • Stay current on new products, solutions, and CIED management offerings
 
Other Duties/Responsibilities
  • Early phases of mentorship and peer training support
  • Customer facing calls and communication
  • Review and act on all recall and advisory patient lists
  • Cross-functional collaboration
 
Education and Experience Requirements
•       Education:    High School Diploma or General Educational Development (GED)
•       Relevant Work Experience:
o       Successfully completed CIED Remote Monitoring Course, 1 - 2 years direct experience
o       Experience with in-office and remote CIED interrogations of all four medical device manufacturers (Biotronik, Abbott, Boston Scientific, and Medtronic) or previous field clinical specialist experience with one of the four manufacturers
o       Experience utilizing all four home monitoring websites preferred
o       2 - 5 years related industry experience


•       Licenses/Certifications:
o       CCDS, CEPS, CDRMS preferred
o       CRAT/CCT
 
Required Knowledge, Skills, and Abilities
o       Expert arrhythmia recognition and interpretation
o       Intermediate to expert CIED management fundamental knowledge
o       Intermediate to expert electrogram (EGM) interpretation skills
o       Intermediate to expert knowledge and navigation of the external manufacturer portals
o       Basic understanding of how company products and solutions offer value to the customer
o       Follow all HIPAA related guidelines
o       Proficiency using a computer and Microsoft Office (Word, Excel, and Outlook); comfortable using telephone and computer to perform job responsibilities
•       Communication Skills (Verbal/Written):
o       Strong verbal and written communication skills; ability to thrive in a fast-paced call center environment
o       Ability to communicate effectively with internal and external customers, maintain positive rapport
 
Get job alerts by email. Join Our Talent Network!

Job Snapshot

Employee Type

Contractor

Location

Malvern, PA (Onsite)

Job Type

Other

Experience

Not Specified

Date Posted

10/04/2024

Job ID

24-26104

Apply to this job.

Think you're the perfect candidate?