Business Analyst

Job Title: Business Analyst
Location: Newark, NJ 07105   
Duration: 6 Months+ (Possible Extension)
 
Pay Range: $35 - $43.33/hr. on W2
Work Arrangement: Hybrid (or ad hoc onsite for now)
Potential for Temp-to-Perm
 
Summary:
Responsible for conducting research and root cause analysis for customers, with the goal of recommending and implementing new processes and solutions to address operational deficiencies. Resolves issues and improves operational performance on a cross-functional/departmental basis. This is a senior-level position where you will work independently, with guidance only in the most complex situations.
 
Responsibilities:

• Investigate service-related issues to identify root causes; identify and communicate business needs assessments as necessary.
• Develop forecasting tools using current technology/systems (Access, Excel, Monarch, etc.).
• Translate business requirements and assist IT with the development of technical specifications.
• Develop solutions based on data analysis to increase business efficiency.
• Lead or participate in internal and external project workgroups and presentations.
• Conduct User Acceptance Testing (UAT) for projects, implementations, system fixes, and enhancements.
• Prepare materials for internal and external audit activities; review audit findings/reports for accuracy and completeness. If appropriate, formulate rebuttal and/or corrective action steps.
• May coach/mentor less experienced staff, assist in onboarding new staff, and/or distribute and follow-up on work assignments.
• Perform other relevant tasks as assigned by management.

• Bachelor's degree required.

• Minimum of seven (7) years experience in an operational or analytical role.

• Knowledge of the Healthcare industry required.
• Knowledge of Project Management methodologies.
• Requires knowledge of Client's products and services.
• Requires working knowledge of division operating plan and Client operating model.