Medical Assistant II

Assess patient's physical, psychosocial, cultural and spiritual needs through observation, interview, review of medical records & clinical data. Evaluates patient's response and reports to responsible provider to ensure optimal patient outcome. Contributes to the development and implementation of patient plan of care and in collaboration with the interdisciplinary team; determine presence/absence of barriers to active participation in the individualized care plan and ability to self-manage their health conditions, with the purpose of planning patient care and care coordination. Demonstrate competency in a variety of therapeutic and diagnostic interventions including but not limited to vital signs, mini treatments/procedures, prevention services, pre-visit planning and post visit follow up, medication refills per protocol for existing treatment plans and ensures patient flow through the clinic is efficient. Actively uses and incorporates the use of patient registry into practice to determine ongoing healthcare needs. Promote, advocate and collaborate to protect the health and safety and rights of each patient. Provide patient/family education through assessment of patient/family, health literacy, barriers to learning readiness, needs, and ability. Provide teaching and evaluate effectiveness of teaching; patient engagement. Encourage patient engagement in the healthcare partnership through the use of motivational interviewing, evidence based self-management support protocols, tools, and teach-back methodology. Aid in the coordination of the patient' plan of care to ensure patient flow through the clinic is efficient. Recognize the patient or designee as a full partner in providing compassionate and coordinated care based on respect for the patient's preferences, values, and needs. Provide relationship-based care in which the medical assistant strives to understand what is most important to the individual and actively engage them in all aspects of care. This care will be delivered with respect for cultural differences and the diversity of human experience. Contributes to continuous process improvement by taking an active role in patient experience and satisfaction.* Effectively uses time, personnel, equipment and supplies to provide high quality, cost effective patient care. Professional role model for all staff demonstrating ethical/legal/professionalism in alignment with the system Standards of Behavior. Manages resources and patient flow by identifying community resources to support wellness with individualized patient's needs. Uses standards of care, policies/procedures and regulatory guidelines to guide practice. Teamwork and Collaboration: Function effectively within inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. Participate in the activities of an interdisciplinary care team that takes collective responsibility for proactively supporting patient's unity of body, mind and spirit. Precepts and mentors new staff or medical assistant students as needed. Takes the lead to ensure adequate levels of supplies are available for clinic operations to continue uninterrupted service and the environment is safe and clean. Seeks out learning opportunities and continuing education to advance skill set. Seeks experiences that reflect current practice in order to maintain skills and competence in clinical practice or role performance. Maintains professional records that provide evidence of competency and lifelong learning

Successful completion of all Medical Assistant Core Skills, as well as Additional competencies which are
specialty specific, as defined within the Product of Practice for Medical Assistants. Successful completion of assigned/required courses in online learning platform
Maintain good standing as an associate.
Float Requirements:
-Floating may be required to any CommonSpirit location within sixty (60) miles of the original assignment location or CommonSpirit-identified float zone .
-Float assignments may include duties outside of original assignment job requirements (including skill set) in accordance with CommonSpirit policy.