Patient Services Representative I (PSR I)

Job Title: Patient Services Representative I (PSR I)
Location: Ocoee, FL 34761
Duration: 3+ months (Possible Extension)

Shift: Monday–Friday, 7:30 AM – 1:30 PM; Every other Saturday, 6:30 AM – 11:30 AM
 

Job Summary:
The Patient Services Representative I (PSR I) is responsible for providing high-quality patient care through accurate and safe blood specimen collection. This role serves as the face of the company, ensuring a professional, respectful, and confidential experience for all patients while following established procedures.

Key Responsibilities:

• Perform clinical and forensic blood draws (pediatric and geriatric)

• Prepare and process specimens for laboratory testing

• Maintain accurate records and documentation

• Create a safe, professional, and patient-focused environment

• Follow company procedures and demonstrate strong organizational values

Job Requirements:

• Minimum 6 months phlebotomy experience (1+ year preferred)

• Excellent phlebotomy and customer service skills

• Ability to work independently in a fast-paced environment

• Strong data entry and keyboarding skills

• Flexible availability, including weekends, holidays, overtime, and on-call as needed

• Reliable personal transportation (rideshare or public transportation not accepted)

• Must live within 20–25 minutes of the Ocoee, FL worksite (must list home city/commute time on resume)

Education:

• High school diploma or equivalent (required)

• Medical Assistant or Paramedic training (preferred)

• Phlebotomy certification (preferred; required in CA, NV, WA only)

Additional Notes:

• Pay rate based on years of direct phlebotomy experience

• Punctuality and full shift attendance required; excessive absenteeism or tardiness may result in termination