Phlebotomist II

The Patient Services Representative II (PSR II) serves as the public-facing representative of the company, interacting directly with patients during routine visits and important healthcare decisions. The role involves performing skilled and accurate blood collection (phlebotomy), specimen processing, and ensuring a professional, safe, and supportive patient experience.

The PSR II is expected to demonstrate leadership behaviors, maintain confidentiality, and ensure accuracy in all patient-related information and procedures.

• Perform daily assigned tasks accurately and within required timelines
• Maintain a safe, clean, and professional work environment
• Collect and process clinical and forensic specimens following established procedures
• Verify patient identity and demographic information prior to specimen labeling
• Ensure patient signatures and proper tube labeling are completed in patient presence
• Maintain accurate records and required documentation
• Communicate effectively with patients, staff, and supervisors
• Provide a positive, professional image to patients and the public
• Work independently with minimal supervision while following protocols
• Handle multiple priorities in a high-volume setting
• Travel and work across multiple locations as needed

• High school diploma or equivalent (required)
• Medical assistant or paramedic training (preferred)
• Phlebotomy certification (preferred; required in CA, NV, WA)