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Patient Financial Service Cust Reception

Careers Integrated Resources Inc Menomonee Falls, WI (Onsite) Contractor
Description
=========
Responsible for answering all incoming patient and other phone calls to the Patient Financial Services Department while maintaining appropriate call times. Sorting and distributing mail. Scanning correspondence. Other duties as assigned.
Courteously answers all incoming patient and other phone calls to the Patient Financial Services Department.
Promptly and effectively resolves general patient inquiries and requests.
Courteously and accurately transfers calls to the appropriate staff members while maintaining adequate talk time, aux on time, and a low prescribed number of dropped calls as directed by the manager or coordinator.
Distributes mail, faxes, reports, and itemized bills to the appropriate staff members.
Picks up and delivers departmental mail to and from the Woodland Prime mailroom at least twice daily.
Responds to requests for discharge dates, yearly payment account information, and/or mails itemized bills to appropriate party.
Notes accounts of any and/or all appropriate activity by utilizing the Epic System.
Scan appropriate documents to OnBase for correspondence posting to Epic.
Accurately processes all credit card transactions including Outpatient Pharmacy copay assistance payments in payment processing system.

Skills
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One year of experience billing for medical care/service is required.
Experience using Microsoft Word, Excel is preferred. Experience using computerized billing/collections systems in a hospital setting is preferred.
Required
BILLING
PAYMENTS
BILLING/COLLECTIONS
EXCEL
PHARMACY

Additional
OUTPATIENT
MICROSOFT WORD
POSTING
CORRESPONDENCE
MAILROOM
ONBASE
SORTING
EPIC
CREDIT CARD
SCANNING
FINANCIAL SERVICES

Education
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High School diploma or equivalent is required.
This is the pay range that RightSourcing (a part of Magnit) reasonably expects to pay someone for this position, however, as a supplier your expected pay range may vary and/or include certain benefits like: Stipends (for clinical traveler workers only), Medical, Dental, Vision, 401K [include any compulsory benefits such as commissions, incentive bonuses, etc. if applicable]. Pay range (USD)17-(USD)25

Languages
=========
English( Speak, Read, Write )

Minimum Degree Required
=====================
Completed High School (Diploma or GED)
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Job Snapshot

Employee Type

Contractor

Location

Menomonee Falls, WI (Onsite)

Job Type

Finance

Experience

Not Specified

Date Posted

12/04/2024

Job ID

24-31994

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