Insurance Payment Poster

Job Title: Insurance Payment Poster
Location: Chapel Hill, NC 27514
Duration: 3 months+ (possibility of extension)

Pay rate: $21/hr. on W2
 
Position Description:
The Payment Posting Specialist is responsible for accurately posting incoming payments from insurance companies and patients into the organization’s billing system. This role ensures that all payments are recorded properly and in a timely manner, enabling accurate patient account balances and efficient revenue cycle operations. The Payment Posting Specialist reviews and posts insurance and patient payments (EOBs, ERAs, checks, credit card transactions), resolves discrepancies in payment applications, maintains accurate records in compliance with HIPAA, processes refunds or adjustments as necessary, and supports audits by preparing and submitting documentation.
 
Key Responsibilities:

• Review and post insurance and patient payments, including EOBs (Explanation of Benefits), ERAs (Electronic Remittance Advice), checks, and credit card transactions, into the billing system.
• Apply payments accurately to patient accounts, ensuring correct allocation to services rendered.
• Identify and resolve payment discrepancies, such as denials, short pays, and overpayments.
• Process refunds and adjustments according to established approval guidelines.
• Maintain accurate and up-to-date payment records in compliance with HIPAA and internal policies.
• Reconcile daily payment batches.
• Communicate with internal billing and collections teams regarding payment issues or account discrepancies.
• Support audit processes by preparing and submitting required payment documentation.
• Respond to internal and external inquiries related to posted payments.

 
Qualifications:
Education & Experience:

• High school diploma or GED required; associate’s degree preferred.
• 1–3 years of experience in payment posting in medical or dental billing within a healthcare setting.
• Experience with electronic health record (EHR) systems and payment posting software preferred (Epic).

Skills:

• Strong attention to detail and high accuracy in data entry.
• Knowledge of EOBs (Explanation of Benefits)/ERAs (Electronic Remittance Advice) and basic accounting principles.
• Excellent organizational and time management skills.
• Strong problem-solving and analytical abilities.
• Ability to maintain confidentiality and comply with HIPAA regulations.