Senior Business Systems Analyst

Job Title: Senior Business Systems Analyst

Top Required Skills
Experience developing process maps, gathering business requirements, with a strong emphasis on application testing. Adheres to formal change management policies.
Strong communication and documentation skills.
Demonstrated ability to work independently as lead BSA on capital projects and Operations & Maintenance efforts for multiple client areas.
Ability to provide second and third-level support for inquiries submitted to the IT Help Line; utilize Quality Center for documenting and tracking work requests.
Data analysis skills and experience troubleshooting application functions.
Experience working with compliance and regulations (NERC CIP, SOX, etc) is desirable.

What soft skill requirements do you have (team fit and personality requirements)?
Strong communication skills both verbal and written
Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams

Nice to Have Skills:
Agile/scrum experience
regulatory/compliance environment
web/email

High Level Project Overview:
***s Information Technology department is currently seeking a Senior Business Systems Analyst for support of corporate application systems. This position requires working with internal clients to implement automation solutions which improve existing business processes. Responsibilities will include gathering and documenting requirements, participating in the identification and evaluation of technology solutions, developing and executing test plans, preparing support documentation, and providing on-going support for the implemented solution. Other duties as assigned based on need.

Duties include:
Facilitate and lead requirements workshops for large and/or complex efforts.
Functionally deconstruct, analyze, and document our internal business partners systems, problems, processes, and needs.
Define business requirements and test cases using structured methodologies.
Effectively lead documentation of business requirements, test cases, use cases, and design thinking exercises.
Provide written and verbal updates on projects and solutions to IT and business management.
Act as a consultant to our internal business partners regarding technology and process solutions.
Facilitate finding, developing, and implementing viable technology solutions for our business partners by working with teammates, IT groups within the company, external service providers, and business partners.
Provide guidance to our internal business partners by knowing what software systems they have in place and determining what those systems may be capable of going forward.
Interface with internal business partners, IT groups, and external service providers to implement new systems, modify existing systems, and provide system maintenance support.
Provide application and system support for multiple systems used by our internal business partners.
Provide support for projects and troubleshooting efforts.
Perform Sarbanes-Oxley Compliance control execution and evidence gathering

Preferred Years of Experience:
Minimum 5+ years of experience

Education:
Bachelors preferred IT, Computer Science, Business, Economics, Engineering, open to other majors
Minimum High School Diploma or GED/Equivalency

Are there any specific companies/industries youd like to see in the candidates experience?
Experience in information Technology, a business/technology consulting firm, utility experience, oil and gas experience.
IT experience in a large-scale environment, across multiple hardware and software platforms, or business unit experience that includes working closely with IT in the development and implementation of large-scale systems.

Preferred Interview Process Overview (High level):
Initial Interview: phone interview
Second Interview: on-site or Teams panel interview