Sr. Program Manager - UAT

Project Manager User Acceptance Testing (UAT) & Business Readiness

REMOTE


Your Role
The Project Manager, User Acceptance Testing (UAT) & Business Readiness, is a businessside Program Manager accountable for planning, mobilizing, and executing comprehensive User Acceptance Testing across a large, multiphase enterprise transformation.
This role ensures systems are validated aProductst realworld business processes and endtoend operational scenarios, defects are fully resolved, and the organization is prepared for adoption. The role partners closely with IT testing teams while maintaining ownership of business participation, test coverage, and UAT outcomes.
The role also supports broader GPO initiatives and business readiness activities required for separation and independence from Client, ensuring operating teams are prepared to execute independently at go live.
What You Will Be Doing
UAT Strategy & Planning
Define and execute the User Acceptance Testing approach for a complex, multiphase enterprise program.
Ensure UAT Product reflects critical business processes, integrations, and endtoend scenarios.
Establish clear UAT entry and exit criteria aligned with program governance and readiness expectations.
Business Mobilization & Discipline
Mobilize business process owners, subject matter experts, and stakeholders to participate fully in UAT.
Set and enforce expectations for business roles, responsibilities, timelines, and test execution.
Maintain discipline to keep the business aligned and engaged throughout all UAT cycles.
UAT Execution & Defect Closure
Partner with IT testing teams to coordinate development and validation of UAT test cases.
Lead UAT execution, tracking progress, coverage, and outcomes.
Ensure defects are logged, prioritized, resolved, retested, and formally closed.
Validate that all critical and highseverity issues are addressed prior to UAT completion.
Proactively identify, assess, and escalate testing and readiness risks.
Drive mitigation plans for gaps that threaten adoption or stability.
Ensure test data availability, environment readiness, and user access
Coordinate resolution of environment or data constraints impacting UAT
Cutover and Hypercare
Support cutover rehearsals and business readiness checkpoints
Support during hypercare
Knowledge Transfer & Sustainability
Plan, coordinate, and track knowledge transfer from vendors to internal teams.
Ensure documentation, training materials, and sessions are complete, accurate, and usable.
Confirm knowledge transfer supports longterm operational ownership and reduced vendor reliance.
CrossFunctional Coordination & Readiness Assurance
Serve as the primary bridge between business stakeholders and IT testing teams.
Align UAT activities with broader delivery, cutover, and readiness plans.
Identify readiness risks early and drive timely corrective action.
As needed, support crossinitiative business readiness efforts aligned to separation and Day 1 independence, ensuring testing outcomes enable confident golive decisions.
Program Governance & Reporting
Maintain clear reporting on UAT status, risks, issues, and gaps.
Provide factbased readiness assessments to support golive decisionmaking.
Ensure UAT outcomes support confident deployment and operational stability.
What You Will Bring
Qualifications & Experience
Experience leading businessside testing or readiness efforts in large enterprise programs.
Strong understanding of business processes and endtoend operational flows.
Proven ability to mobilize, influence, and hold crossfunctional stakeholders accountable.
Comfort operating in complex, fastpaced, and ambiguous environments.
Success Profile
Ensures systems are validated through thorough, businessdriven testing.
Brings structure, discipline, and followthrough to UAT execution.
Drives closure of defects and readiness gaps.
Builds strong partnerships across business and IT to enable successful adoption..