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Job Requirements of Client Account Support Analyst:
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Employment Type:
Contractor
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Location:
Richardson, TX (Onsite)
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Client Account Support Analyst
Careers Integrated Resources Inc
Richardson, TX (Onsite)
Contractor
Client Account Support Analyst
- Delivers professional activities in the Client Services job family.
- Responsible for providing client support in the areas of service, maintenance and penetration.
- Responds to inquiries, solving problems, and ensuring client satisfaction with products and service.
- Coordinates with account manager to ensure needs are met and potential problems are averted.
- Keeps account manager informed of account status and opportunities for expanded business.
- May make on-site presentations to existing and prospective clients to educate and inform on products.
- Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
- Provides standard professional advice and creates initial reports/analyses for review. May provide guidance, coaching, and direction to more junior members of the team in Client Account Support.
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