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Job Requirements of Cust Svc Spec I-Centralized Pt Scheduler:
-
Employment Type:
Contractor
-
Location:
Costa Mesa, CA (Onsite)
Do you meet the requirements for this job?
Cust Svc Spec I-Centralized Pt Scheduler
Careers Integrated Resources Inc
Costa Mesa, CA (Onsite)
Contractor
Job Summary:
The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience. For Client Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.
Job Responsibilities:
Required Skills & Experience:
-One (1) three (3) years of customer service experience.
Preferred Skills & Experience:
-N/A
The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience. For Client Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.
Job Responsibilities:
Required Skills & Experience:
-One (1) three (3) years of customer service experience.
Preferred Skills & Experience:
-N/A
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