Enrollment Coordinator

Tittle: Enrollment Coordinator
Location : Scottsdale Client 85260
Duration : 6 Months
Shift :

Mon-Fri 8:30-5 - 1st day we have them come in at 10:00AM MT.



Position Summary:

The Enrollment Coordinator III plays a key role in supporting new member clients by determining eligibility and performing various enrollment-related activities. This position requires effective communication with individual plan members as well as employer groups. A strong focus on accuracy, timeliness, and customer service is essential to ensure successful client enrollment and retention. The Enrollment Coordinator III reports directly to the Enrollment Supervisor.

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Key Responsibilities:

• Open and process incoming mail, scan documents, and update Excel spreadsheets with member data from scans, emails, and incoming faxes.

• Review and interpret claims data across multiple adjudication platforms in support of Medicare Part D Coordination of Benefits (COB)/Medicare Secondary Payer (MSP) operations.

• Collaborate on various tasks and projects within the COB/MSP team.

• Communicate clearly and effectively in both individual and group settings.

• Develop action plans, prioritize assignments, and complete tasks within defined timelines.

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Qualifications & Experience:

• Minimum 3 years of relevant experience, preferably with Medicare Part D enrollment processes and CMS (Centers for Medicare & Medicaid Services) guidelines.

• Prior experience in a regulatory, healthcare, or pharmacy benefit management (PBM) environment preferred.

• Strong written and verbal communication skills.

• Demonstrated accountability, dependability, and integrity when handling sensitive and confidential information.

• Ability to adapt during periods of change while contributing positively to team morale.

• Proven organizational skills and the ability to manage competing priorities in a fast-paced environment.

• Confident in making informed decisions within strict deadlines.
  

  Education Verifiable High School diploma or GED required