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Job Requirements of PSC Greeter:
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Employment Type:
Contractor
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Location:
Miami, FL (Onsite)
Do you meet the requirements for this job?
PSC Greeter
Job Title: Patient Service Center (PSC) Front Office Associate
Location: Miami, FL
Duration: 6 months
Schedule: M-F 6am-3pm
Overview:
Seeking a customer-focused front office associate to support PSC operations. Responsibilities include assisting patients with kiosk check-in, handling inquiries, basic clerical work, and ensuring compliance with HIPAA. Must be reliable, organized, and able to work in a fast-paced environment. This is not a traditional front desk position but does involve direct patient interaction.
Key Responsibilities:
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Greet and assist patients with kiosk check-in
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Provide exceptional customer service
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Perform clerical tasks: data entry, filing, faxing, mail prep
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Manage insurance documentation and payment processing
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Answer phones professionally and resolve inquiries
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Ensure HIPAA compliance and follow internal procedures
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Maintain office supplies and assist with stocking
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Support multiple sites as needed; may be cross-trained for PSR I role
Qualifications:
Required:
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High school diploma or equivalent
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1+ year customer service experience
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Reliable personal transportation
Preferred:
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Experience with data entry, keyboarding, or PC systems
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Familiarity with medical terminology (a plus)
Skills & Attributes:
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Excellent communication and interpersonal skills
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Strong attention to detail and ability to multitask
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Dependable, punctual, and flexible with scheduling
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Physically able to sit/stand for long periods, lift up to 25 lbs