Business Analyst

PROJECT/SYSTEM OVERVIEW
Client Criminal Justice Information System is the umbrella term for the activity
among agencies with criminal justice responsibilities to bring greater cohesion and effectiveness by
improving the way they communicate and share information across system components, and how
they manage data on crime and criminal offenders.
As part of ongoing CISS initiatives, client is expanding electronic workflows that allow police
departments to submit arrest and summons packages, bond forms, and related documents
electronically. This modernization reduces manual paperwork, improves efficiency, and strengthens
statewide collaboration
To support this effort, client seeks an Analyst to assist with training, onboarding, and change
management for municipal police departments and other criminal justice partners. This role will
include both onsite and remote support, requiring direct engagement with law enforcement
personnel, IT staff, and system vendors.

Product OF WORK
The Criminal Justice Information System CISS Electronic Workflow Analyst (Training &
Onboarding Support) is an additional position required based on uncovered needs while onboarding
municipal police departments and other criminal justice partners to the CISS Electronic Workflow.
This position will be responsible for communicating, coordinating, and training the remainder of
the Law Enforcement agencies in the state of state for the CISS Electronic Workflow.

Key Responsibilities include:
Training & Certification
Assist in delivering training for CISS electronic workflow users.
Provide in-person, remote, and hybrid training in line with training modalities.
Support train-the-trainer efforts to ensure sustainability of user education within departments.

Onboarding & Change Management

• Work with municipal police departments to prepare, connect, and certify them for CISS electronic workflow adoption.
• Facilitate Kickoff Meetings and onboarding sessions with departments across Geographical Areas (GAs).
• Conduct User Impact Assessments (UIA), Rehearsal of Concept (ROC) Drills, and role-mapping activities to ensure operational readiness before go live dates.

• Provide guidance to departments on updating local workflows to align with statewide electronic workflow standards.

• Serve as a liaison between the department, DESPP, the State Police Chiefs Association and other stakeholders.
• Capture, document, and escalate agency feedback to improve system performance and training resources.

• Work directly with RMS vendors (e.g., NexGen, Accucom IMC, Inform, ProPhoenix, etc...) to ensure departments are workflow-ready.
• Support the rollout of other CISS enhancements (e.g., Clean Slate processing, Early
• Arrest Notifications, MVP functionality). Collaborate with CJIS staff on system demonstrations, pilot projects, and new feature adoption.

• Provide weekly status reports summarizing activities, progress, issues, andrecommendations to client leadership.

• Experience in the public safety or criminal justice field, preferably law enforcement.
• Strong familiarity with law enforcement workflows, Records Management Systems (RMS), and CJIS applications.
• Knowledge of CISS electronic workflow components (arrest packages, bond forms, Clean
• Slate, MVP) and the adjudication process.
• Strong skills in training, facilitation, and technical communication within law enforcement (verbal and written).
• Proficiency with tools such as MS Word, PowerPoint, Excel, Visio, Adobe Acrobat, and remote training platforms.
• Ability to work independently and in teams, balancing multiple priorities under tight deadlines.
• Flexibility to accommodate onsite training sessions statewide (occasional evenings/weekends).
• Drivers License and ability to travel to police departments around the client.