Certified Medical Assistant II

Job Summary:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without accommodation may result in disqualification from the position. Provides direct patient care by taking vitals, patient history, venipuncture, lab, x-ray, referrals, and patient phone messages as directed by the provider and/or clinical supervisor
Job Responsibilities:
-Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.
-Contributes to the assessment/re-assessment of patients.
-Monitors and documents patient status.
-Manages large call volume while maintaining excellent telephone etiquette.
-Organizes workflow to meet patient needs in a timely manner.
-May retrieve and transport medications, instruments and supplies.
-Moderate exposure to hazardous risks, including potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals.
-Must follow standard precautions.
-Responsible for stocking exam rooms, taking inventory, and ordering supplies.
-Make scheduling arrangements with other healthcare professionals and facilities.
-Assists with procedures. Maintaining sterile field and specimen labeling when necessary.
-Gathers and documents information about patient condition, which include lab values, pain levels, patient education needs, nutritional status and potential complications
-Performs cleaning, sterilization and/or high-level disinfection of Products, probe, instruments and equipment according to manufacturer instructions for use.
-Participates in the development of the plan of care, including implementation and evaluation of appropriate patient care interventions which may include oral, intramuscular, intradermal, and subcutaneous medication administration (exclusive of narcotics) as directed by a physician or physician assistant.
-Reinforcing patient education about medications, post-surgical care, special diets, and changes in treatment plans.
-Transmitting prescription refills as directed.
-Arranging for hospital admissions and patient care services.
-May precept new medical assistants.
-Participate in daily compliance audits, chart checks, and reporting safety events.
-De-escalate patient concerns.
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Required Skills & Experience:
-Three (3) - five (5) years of experience in Patient Care as a Medical Assistant or similar patient care role.
-Advanced knowledge of medical terminology.
-Ability to interact professionally with healthcare practitioners and patients.
-Ability to effectively communicate information.
-Ability to observe and obtain information from all relevant sources.
-Ability to work independently and as a member of a team.
-Must be detail oriented and complete work tasks.
-Ability to maintain composure even in difficult situations.
-Ability to be understanding and sensitive to needs of others
Preferred Skills & Experience:
-N/A
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