Receptionist

Job Title: Receptionist (Bi-lingual Spanish Required)
Location: Atlantic City, NJ
Schedule: Monday to Thursday, 8:30 AM – 5:00 PM
Hours per Week: 32
Contract Duration: 6 months
Hourly rate: $21/hour on W2 (Negotiable)

Role Overview:
The Receptionist serves as the first point of contact for patients and visitors at the medical center, both in-person and via telephone. This role requires excellent communication and interpersonal skills, with a focus on customer service. The Receptionist is responsible for providing information, assisting with appointments, issuing visitor passes, and supporting both patients and internal departments. Spanish fluency is required.

Key Responsibilities:

• Greeting and assist all visitors/patients at the Receptionist Area.
• Provide information about Medical Center services and how to access them.
• Direct patients/visitors to appropriate departments and locations.
• Answer telephones and respond to routine inquiries using Client and Census reports.
• Issue and manage visitor passes in accordance with center policy.
• Contact nursing units for visiting approvals outside regular hours.
• Maintain an orderly and up-to-date visitor pass filing system.
• Monitor and replenish visitor pass supplies.
• Pick up census sheets from the admitting office.
• Report any lobby injuries immediately and prepare incident reports.
• Notify Environmental Services about lobby cleaning when needed.
• Perform additional duties as assigned.

Qualifications & Skills:

• Education: High School Diploma required (relevant work experience may substitute).
• Language: Bilingual in Spanish and English required.
• Technical Skills:
  • Ability to use Client system and read Census Reports.
  • Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Interpersonal Skills:
  • Courteous, professional, and friendly demeanor.
  • Able to effectively serve and communicate with a diverse community.