Patient Registration Rep

Duties:
Job Summary:
-Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.
-Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers.
-Advocates on the caller/customer behalf to ensure their needs are met.
-Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.

Education:
Required Education:
-High School Diploma.

Preferred Education:
-N/A

Required Certification & Licensure:
-N/A

Preferred Certification & Licensure:
-N/A

This is the pay range that RightSourcing (a part of Magnit) reasonably expects to pay someone for this position, however, as a supplier your expected pay range may vary and/or include certain benefits like: Stipends (for clinical traveler workers only), Medical, Dental, Vision, 401K. Pay range: (USD)(USD)18 hrly - (USD)(USD)23 hrly.

Skills:
Required Skills & Experience:
-One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.
-Strong computer skills and working knowledge of Microsoft Office products.
-Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
-Must be willing to be on your feet for long periods and able to instruct others.
-Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.

Preferred Skills & Experience:
-EPIC training/experience.
-Insurance payor systems experience.
-ICD-10 medical terminology experience.

City: Clinton Township

Schedule:
Start Date: 10/20/2025
End Date: 01/17/2026
Schedule Notes: interview or Auto Offer: Interview # of Openings: 1 opening Contract Length: 13 weeks Interview Preference: Phone screen then in-person interview Location: 15855 19 MILE RD Experience Required: Clinical experience preferred but open to candidates with customer service or retail experience Education: H.S Diploma required Job Responsibilities: Register patients in the Emergency Room Manage the arrival desk and perform quick registration Apply armbands and direct patients to the lobby Conduct bedside registration using mobile carts Frequently visit patient rooms for registration tasks Complete inpatient unit registrations Rotate between different registration roles (e.g., bedside, arrival desk, etc.)
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00