Phlebotomy - Phlebotomist I

Job Title: Patient Services Representative I (PSR I)
Location: California (CPT License Required)
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Hours/Week: 40
Duration: 5 months, possibility of extension

The Patient Services Representative I (PSR I) serves as the face of the company, providing a welcoming and professional environment for patients. This role involves collecting quality blood specimens for laboratory testing and ensuring an excellent patient experience through skilled phlebotomy and clear communication.

• Perform phlebotomy and specimen collection duties with confidence and precision.

• Ensure timely and accurate completion of daily responsibilities under supervisor direction.

• Prepare specimens for laboratory testing according to established protocols.

• Maintain proper documentation and uphold data confidentiality.

• Provide excellent customer service and foster a trusting environment for patients.

• Maintain a clean, safe, and professional work setting.

• Demonstrate organizational commitment and a positive image to patients, clients, and colleagues.

• Adhere to company procedures and compliance guidelines.

• Ability to deliver high-quality, error-free work in a fast-paced environment.

• Capable of working independently with minimal supervision.

• Strong phlebotomy skills, including experience with pediatric and geriatric patients.

• Flexible availability, including potential weekends, holidays, on-call, and overtime shifts.

• High school diploma or equivalent – REQUIRED

• Medical assistant or paramedic training – Preferred

• Phlebotomy Certification – REQUIRED in California

• Minimum 6 months phlebotomy experience – REQUIRED

• 1+ years of phlebotomy experience – Preferred

• Customer service experience in a retail or service setting – Preferred

• Proficiency in data entry and basic computer use – Required