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Sr Desktop Support Tech - 100% ON SITE
Careers Integrated Resources Inc
Richmond, VA (Onsite)
Contractor
Job Title: Sr Desktop Support Tech.
Location: Richmond, VA
Duration: 3+ months Contract (Possible extension)
Interview: Both Phone and In PERSON Interviews will be conducted.
Job Description:
The client seeks qualified resource to be responsible for:
Location: Richmond, VA
Duration: 3+ months Contract (Possible extension)
Interview: Both Phone and In PERSON Interviews will be conducted.
Job Description:
The client seeks qualified resource to be responsible for:
- Responding to queries on the phone, via email, in person, or through remote access.
- Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
- Training computer users.
- Training other staff on troubleshooting and diagnosing problems.
- Writing and editing documentation about troubleshooting and diagnosing problems.
- Producting feedback from customers to improve training methods.
- Writing and editing training manuals.
- Running reports and analyzing common complaints and problems.
- Troubleshooting VPN, Networking, and ISP problems.
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