ENTRY Phlebotomist I

Job Title: ENTRY Phlebotomist I
Job Location: High Point, NC
Job Duration: 4-5 Months (possibility of extension)
Shift: Monday - Friday 7:30 AM - 4:30 PM

The Patient Services Representative I (PSR I) is the first point of contact for patients and represents the company’s commitment to exceptional care. This entry-level role focuses on greeting patients, assisting with check-ins, maintaining a professional lobby environment, and supporting phlebotomy duties as needed. The PSR I will be trained in phlebotomy and expected to grow into specimen collection and processing responsibilities.

• Greet patients with compassion and professionalism

• Assist patients with check-in using a self-service kiosk or handheld tablet

• Maintain a clean, safe, and welcoming lobby environment

• Answer patient questions and address concerns with empathy

• Support phlebotomy staff during breaks or downtime

• Learn phlebotomy skills and perform clinical and forensic specimen collection once trained

• Maintain accurate documentation and patient records

• Follow established procedures and safety standards

• Demonstrate excellent customer service and confidentiality

Education:

• High school diploma or equivalent (required)
• Phlebotomy certificate required.

Experience:

• 1–2 years of client-facing customer service experience (required)

  • Examples: retail, home health aide, customer service roles

• Keyboard/data entry experience (required)

• Phlebotomy experience is not required

Skills & Abilities:

• Strong customer service skills and professional demeanor

• Ability to handle patients with care and compassion

• Willingness to learn phlebotomy and perform specimen collection

• Reliable transportation and punctuality

• Ability to work full scheduled shifts without frequent tardiness or absenteeism