HR Advice and Counsel - Reasonable Accommodation Analyst/Sr. Analyst

SAFETY Sensitive

*** Candidate will be working in a case management tool, so MUST be tech savy. Candidate PPI - candidate must have private home working space set up and info on the computer should be accessible/viewable to anyone else but them - this will be tracked **** if candidate does not have private working space at home they must go into the office to work***

The Reasonable Accommodations Partner plays a key role in supporting the Reasonable Accommodations team by managing the initial engagement with colleagues requesting accommodations. This position is responsible for facilitating the intake process and overseeing a variety of tasks related to accommodation requests, including the review of supporting documentation and responding to inquiries.

Additional responsibilities may include leading and engaging in the interactive process with colleagues, applicants, leaders, and Human Resources when a colleague or applicant requests a workplace accommodation to perform the essential functions or to enProduct the benefits and privileges of employment due to a disability, pregnancy/pregnancy related condition, or sincerely held religious belief.

The Reasonable Accommodation Partner ensures compliance with the Americans with Disabilities Act (ADA/ADAAA), applicable federal and state laws, and company policies as they relate to accommodation requests due to physical or mental impairments, pregnancy or pregnancy-related conditions, religious beliefs, and circumstances involving domestic violence.

Position Summary:

Actual job title: Reasonable Accommodation Intake Representative
Position will start remotely, but candidates need to be local to Cumberland, RI
Work schedule Monday- Friday 8-4:30 or 8:30-5:00
Interviews will be requested for select candidates

Duties:

Ability to handle sensitive conversations with colleagues regarding their Reasonable Accommodation request. Maintain confidentiality. Must have the ability to work in a fast paced environment while maintaining a high degree of accuracy. Excellent communication skills, both written and verbal. Must have multitasking skills to manage outbound calls while documenting information received and handling case tasks which may include sending letters to colleagues who have disengaged from the interactive process. Use of a case management system for all steps in the process is required, so prior use of case management software is recommended.

Experience:

Recommended experience in administering reasonable accommodation requests and an understanding of ADAAA preferred but not required. Discretion in dealing with confidential information. HR related experience a plus.

Education:

High school / GED required