Integration Engineer

Job title:- Senior IBM Netcool/Omnibus Engineer
Location:- 100% Remote Role
Duration:- 06 Months
 
Qualifications:

• We are seeking an experienced Senior IBM Netcool/Omnibus Engineer to join our team. The ideal candidate will possess deep technical expertise in IBM Netcool/Omnibus event management platforms, strong Linux administration skills, and Oracle database knowledge.
• This role is critical in maintaining and optimizing our enterprise event management infrastructure and ensuring seamless integration with our broader IT ecosystem. This Engineer will be a critical resource in an active migration and deployment of the environment.

• Design, implement, and maintain IBM Netcool/Omnibus infrastructure for enterprise-wide event management
• Develop and optimize Object Server configurations, triggers, and automation procedures
• Create and maintain event correlation rules, filters, and enrichment policies to reduce alert noise and improve signal-to-noise ratio
• Monitor platform performance and implement tuning strategies to ensure optimal operation
• Manage probe configurations for multi-vendor monitoring tool integration

• Administer Linux systems (RHEL) hosting Netcool/Omnibus components
• Understanding of Netcool / Omnibus Oracle database schemas for tasks including data management, integrations and reporting for Netcool backend databases
• Implement and maintain high availability and disaster recovery solutions
• Execute system upgrades, patching, and maintenance activities with minimal downtime
• Troubleshoot complex technical issues across the event management stack
• Integration & Automation
• Design and implement webhook integrations with third-party monitoring and ITSM platforms
• Develop custom integration solutions using APIs, scripting (PHP, JavaScript, Bash, Python..), and middleware technologies
• Create automation workflows to streamline event processing and incident management
• Collaborate with Observability teams to onboard new monitoring sources

• Apply ITIL-aligned event management best practices
• Develop and maintain comprehensive technical documentation, runbooks, and operational procedures
• Establish and enforce naming conventions, coding standards, and configuration management practices
• Participate in change advisory board reviews and ensure proper change management protocols

• 5+ years of hands-on experience with IBM Netcool/Omnibus (ObjectServer, Probes, Gateways)
• Strong understanding of Netcool architecture, including OMNIbus, Impact, WebGUI/Dash, and Message Bus
• 3+ years of Linux system administration experience (user management, file systems, networking, security)
• Working knowledge of Oracle database administration (SQL queries, basic DBA tasks, performance monitoring)
• Proficiency in scripting languages: Bash, Python, or Perl
• Experience with event correlation techniques and alert management strategies

• Solid understanding of event management best practices and ITIL principles
• Knowledge of network protocols (SNMP, Syslog, HTTPS/REST APIs)
• Familiarity with monitoring concepts: thresholds, baselines, anomaly detection
• Understanding of enterprise IT infrastructure (networks, servers, applications, databases)

• Excellent problem-solving and analytical abilities
• Strong communication skills with ability to explain technical concepts to non-technical stakeholders
• Ability to work independently and collaboratively in a team environment
• Experience working in 24/7 production environments with on-call rotation participation

• Highly Valued Experience
• Dynatrace integration: Experience integrating Dynatrace monitoring platform with Netcool via webhooks or API, leveraging Dynatrace's AI-powered problem detection
• ServiceNow integration: Hands-on experience with bidirectional integration between Netcool and ServiceNow for incident and event management workflows
• Experience with webhook architectures and RESTful API integrations
• Knowledge of additional Observability and Enterprise Data Center tools (Splunk, Control-M)
• IBM Netcool Impact or OMNIbus Process Control scripting
• Experience with IBM Cloud Pak for AIOps
• ITIL v3 Foundation certification or higher

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
• IBM certifications related to Netcool/Tivoli products

• Hybrid/Remote options available depending on location
• Participation in on-call rotation as needed
• Occasional after-hours maintenance windows
• Fast-paced, mission-critical environment