Change Management and Training Lead

Title: Change Management and Training Lead
Remote in New Jersey
Contract: 7 Months and Possibility of Extension

Description:
We are seeking a motivated and experienced Change Management and Adoption Specialist to join our team and support the successful deployment of our new Electronic Quality Management System (EQMS). This individual will be responsible for developing and executing a comprehensive change management strategy that includes communication, training, and support initiatives. The ideal candidate will be a passionate and energetic individual who can effectively engage with stakeholders at all levels of the organization to ensure a smooth transition to the new system and drive user adoption.

Key Responsibilities
Category Responsibilities
Change Management - Develop and implement a structured change management plan for the EQMS deployment.
Conduct change impact assessments to identify key changes to people, processes, and technology.
Identify and manage anticipated resistance to change, and develop strategies to mitigate risks.
Establish and track metrics to measure the effectiveness of change management activities and user adoption.
Communications - Develop and execute a multi-channel communication plan to keep stakeholders informed and engaged throughout the project lifecycle.
Craft clear, concise, and compelling messages for various audiences, including leadership, managers, and end-users. Create and manage communication materials such as newsletters, presentations, and intranet content.
Training - Develop and deliver a comprehensive training program for all EQMS users.
Ensure training materials, including user guides, quick reference cards, and video tutorials are available.
Conduct training sessions in various formats, such as instructor-led, virtual, and on-demand.
Stakeholder Engagement - Collaborate with project teams, business leaders, and other stakeholders to ensure alignment and support for the EQMS deployment.
Act as a liaison between the project team and end-users to gather feedback and address concerns. Provide coaching and support to managers and supervisors to help them guide their teams through the transition.

Qualifications
•Bachelor's degree in a relevant field, such as Business Administration, Communications, or Organizational Development.
•3-5 years of experience in a change management, training, or communications role.
•Proven experience supporting large-scale technology deployments, preferably in a regulated industry.
•Familiarity with change management principles, methodologies, and tools.

Preferred Skills/Experience
•Experience with Electronic Quality Management Systems (EQMS) or other quality management software.
•Excellent communication, presentation, and interpersonal skills.
•Strong project management and organizational skills.
•Ability to work effectively with cross-functional teams and stakeholders at all levels of the organization.
•Creative and innovative thinker with a passion for driving user adoption.