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Job Requirements of Travel Program Associate:
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Employment Type:
Contractor
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Location:
Chapel Hill, NC (Onsite)
Do you meet the requirements for this job?
Travel Program Associate
Careers Integrated Resources Inc
Chapel Hill, NC (Onsite)
Contractor
Must Have:
Ability to interpret and enforce policy requirements.
Strong customer service through both written and verbal communication.
Nice to Have:
Ability to identify process errors and escalate issues as necessary
Experience with expense report submissions for accurate documentation and information requirements
Knowledge of university, state and federal policies for compliance purposes
JOB DESCRIPTION
Travel & Expense document review, 100% audit
Processes expense reports and reimbursement requests within established department guidelines and with knowledge of operational processes and procedures
Maintains full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers
Ensures that submissions are in compliance with University, State, and Federal policies.
Campus Support
Responds promptly and accurately to customers on policy and procedure questions
Communicates accurately and clearly to customers through both written and verbal response
Engages higher-level staff or supervisor as needed to assist and respond to customers
Serves as a subject matter expert on policy and procedure
Maintains productive and collaborative work relationships with team members and customers.
Ability to interpret and enforce policy requirements.
Strong customer service through both written and verbal communication.
Nice to Have:
Ability to identify process errors and escalate issues as necessary
Experience with expense report submissions for accurate documentation and information requirements
Knowledge of university, state and federal policies for compliance purposes
JOB DESCRIPTION
Travel & Expense document review, 100% audit
Processes expense reports and reimbursement requests within established department guidelines and with knowledge of operational processes and procedures
Maintains full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers
Ensures that submissions are in compliance with University, State, and Federal policies.
Campus Support
Responds promptly and accurately to customers on policy and procedure questions
Communicates accurately and clearly to customers through both written and verbal response
Engages higher-level staff or supervisor as needed to assist and respond to customers
Serves as a subject matter expert on policy and procedure
Maintains productive and collaborative work relationships with team members and customers.
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