Scheduling Coordinator

Job Title: Scheduling Coordinator
Location: Hackensack, New Jersey, 07601
Duration: 3 months
Shift: 8:30 AM – 5:00 PM
Schedule: Monday–Friday, 5 days/week, 8 hours/day, 40 hours/week, no on-call
Work Setting: Outpatient Cardiology – Heart Failure & Pulmonary Hypertension Program
Pay Rate: $20-$21/hr.

Schedule Notes:
Coordinator to support Heart Failure and Pulmonary Hypertension program serving patients from early adulthood through older adulthood. Minimum 2 years front desk experience within healthcare required. Strong data entry skills and ability to manage high call volumes. Familiarity with Epic and/or cardiology highly preferred. Responsibilities include greeting patients, managing front-desk duties, completing check-in procedures, providing post-visit instructions, follow-up scheduling, and screening/routing incoming calls.

• Two (2) years of related experience

• Effective interpersonal and communication skills

• Ability to learn quickly and adapt in a changing environment

• Two (2) years progressive experience in a medical office

• Proficiency in medical terminology and HIPAA guidelines

• Surgical coding knowledge (CPT and ICD-10)

Required Education

• High School Diploma/GED or HiSET

• Coordinate all aspects of tests, procedures and surgeries under supervision of Practice Supervisor/Manager and physicians

• Schedule procedures promptly and follow facility booking guidelines

• Verify patient demographics, insurance coverage and obtain precertification

• Coordinate physician calendars, co-surgeons, and cross-department scheduling

• Order proper equipment for surgery

• Communicate appointments and surgical preparation instructions to patients

• Ensure completion of pre-op documentation including consent, H&P, physician orders and clearances

• Arrange pre-admission testing and follow up results with physician

• Maintain hospital block time guidelines

• Coordinate postoperative care

• Obtain surgical billing information and work with coding department to post/reconcile charges

• Track procedures, testing and pathology results

• Provide customer service and assist patients courteously in person and by phone

• Provide cross-coverage and participate in surgical service meetings

• Adhere to organizational standards and competencies