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Job Requirements of Operations Analyst:
-
Employment Type:
Contractor
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Location:
Atlanta, GA (Onsite)
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Operations Analyst
Careers Integrated Resources Inc
Atlanta, GA (Onsite)
Contractor
Job Title: Business Analyst
Location: Atlanta, GA (Remote)
Duration: 6+ months (High Possibility of extension)
Job Description:
Agency Preferred Qualifications:
Technical Competencies:
Physical Position Requirements:
Location: Atlanta, GA (Remote)
Duration: 6+ months (High Possibility of extension)
Job Description:
- Serves as a lead or subject matter expert in the planning, development, testing, deployment and evaluation phases of the SDLC for ***.
- Maintains a comprehensive understanding of *** functionality and its role in achieving business objectives.
- Responsible for eliciting, documenting and maintaining functional and non-functional requirements as enhancement user stories.
- Participates in business requirement gathering and refinement sessions alongside business subject matter experts, partner programs, and agencies and extremal vendors.
- Reviews and provides feedback on technical requirements created by the vendors, programs, or agencies.
- Assists in the development and execution of user acceptance test scripts.
- Perform the review and analysis of issues or bugs and present recommendations for resolution based on analysis.
- Coordinates with Agile Solution Manager to communicate issues and resolutions.
- Creates and maintains business and systematic process flows.
- Collaborate with *** Business Solution Owner to create clear communication to end users on all process or procedural changes.
- Coordinates with vendors and technical staff to ensure the functionality of automated systems is consistent with, and in adherence to, program policies, laws, regulations, and best practice standards by users.
- Assists with the development of change management plans for transition to new or upgraded systems.
- Provides business user support and oversight statewide in the use of all data systems for the program.
- Serves as liaison between business users and technical staff in the implementation and development of business process automation.
Agency Preferred Qualifications:
- Bachelor's degree in a related field from an accredited college or university and the following:
- Four or more years of experience with technology development projects acting as a liaison between business users and technical staff.
- Two or more years of experience automating and documenting business processes.
- Two or more years of experience creating user stories based on collected requirements and well-defined acceptance criteria on a software project management platform such as JIRA, DevOps, Microsoft Project, or TFS.
- Experience with technology development projects.
- Certified Business Analyst Professional (CBAP), Certification of Capability in Business Analysis (CCBA), Project Management Institute Business Analyst (PMI-PBA), or similar certification
Technical Competencies:
- Advanced skills in Microsoft Word, Excel (e.g., VLOOKUP s and pivot tables), and PowerPoint
- Intermediate skills in SharePoint and information databases.
- Excellent oral, written, analytical, presentation and interpersonal communication skills.
- Ability to communicate complex information in a clear and concise manner.
- Ability to organize and evaluate data to drive decision making.
- Ability to evaluate program and process effectiveness.
- Understanding of how data systems interact and ability to troubleshoot data discrepancies.
- Strong knowledge/experience of program development and implementation.
- Ability to gather business user needs and translate those needs to technical staff that are responsible for the coding and development of data systems.
- Ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information aProductst sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
- Knowledge of the needs and processes necessary to automate processes.
- Ability to understand business user needs and translate those needs to technical staff that are responsible for the coding and development of technical systems.
- Ability to multi-task, prioritize and work independently as well as in team environments.
- Ability to collaborate and work effectively as a team member.
- Ability to develop trusting relationships and resolve conflict.
- Ability to work with diverse communities and sensitivity to needs and concerns of various cultural groups.
Physical Position Requirements:
- Work is typically performed in an office environment with intermittent sitting, standing, or walking in various settings.
- The ability to speak clearly, to hear and understand at a normal conversational level, and to receive detailed information through verbal communication.
- Close visual acuity to perform an activity such as: preparing and analyzing data; viewing a computer terminal; extensive reading and visual inspection.
- Full range of hand and finger motion for data entry purposes.
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