Phlebotomist II

The PSR II is the face of our company to patients — whether visiting for routine health services or life-defining diagnostic tests. This role requires exemplary phlebotomy skills, professionalism, and the ability to create an environment of trust and confidence. The PSR II is responsible for drawing quality blood samples and preparing them for lab testing, while adhering to established procedures and patient confidentiality protocols.

Assignments may be in a doctor’s office, Patient Service Center (PSC), or other locations based on business needs.

• Perform daily tasks accurately and on time under supervisor direction.

• Maintain a safe, clean, and professional work environment.

• Carry out clinical and forensic specimen collection, including pediatric and geriatric draws.

• Verify patient identity and demographic information, and ensure proper labeling of all specimens in the patient’s presence.

• Maintain accurate documentation and records.

• Represent the organization with professionalism and promote a positive image to all stakeholders.

• Travel as required to support multiple sites on short notice.

• Follow all Policies & Procedures including dress code, safety, and confidentiality standards.

• High school diploma or equivalent – REQUIRED

• Medical training (e.g., Medical Assistant, EMT/Paramedic) – Preferred

• Phlebotomy certification – Preferred
  (REQUIRED in California, Nevada, and Washington)

• Minimum 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections – REQUIRED

• At least 2 years in a Patient Service Center – Preferred

• Experience in customer service (retail or service environment) – Preferred

• Experience with data entry and keyboarding – Required

• High level of phlebotomy expertise, especially in diverse patient populations.

• Strong customer service and interpersonal skills.

• Ability to perform accurate, high-volume work with minimal supervision.

• Comfortable with flexible schedules, including weekends, holidays, and overtime.

• Demonstrates superior focus on patient care, safety, and confidentiality.

• Must be adaptable, dependable, and capable of working under pressure.

• Proven ability to handle multiple priorities.

• Must be available to train at various locations based on trainer availability.