Phlebotomist I

Location: Burleson, TX
Schedule: Monday – Friday, 7:00 AM – 4:00 PM (Day Shift)
License Requirement: Valid Texas credentials required

The Patient Services Representative I (PSR I) serves as the first point of contact for patients and plays a critical role in providing quality care and service. The PSR I is responsible for collecting quality blood samples, preparing specimens for laboratory testing, and ensuring a safe and professional environment. This role requires strong phlebotomy skills, particularly with pediatric and geriatric patients, as well as experience in high-volume settings.

• Greet patients and verify patient information in a professional, courteous manner

• Perform venipunctures and capillary collections for both clinical and forensic testing

• Accurately label, process, and prepare specimens for lab testing

• Explain procedures to patients and ensure their comfort and safety

• Maintain accurate records and documentation of specimen collections

• Follow established protocols and safety standards

• Demonstrate leadership behaviors and uphold confidentiality and accuracy of patient information

• Represent the organization in a positive, professional manner at all times

• Education: High school diploma or equivalent

• Experience:

  • Minimum of 6 months experience in phlebotomy

  • At least 3 years of experience preferred, especially with difficult draws

  • Experience with pediatric and geriatric patients required

  • Extensive specimen processing experience

  • Prior experience in reference laboratories (e.g., *** Lab, LabCorp, CPL, PathGroup) preferred

• Certifications:

  • Phlebotomy certification preferred (Required in CA, NV, WA)

  • Medical Assistant or Paramedic training is a plus

• Technical Skills:

  • Proficiency in data entry and use of electronic medical systems

  • Strong attention to detail and ability to work independently

  • Excellent customer service and interpersonal skills

• Must be flexible and available for weekends, holidays, overtime, and on-call shifts as needed

• Ability to work in a fast-paced environment with minimal supervision

• Commitment to maintaining a clean, safe, and professional workspace