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Job Requirements of Marketing Coordinator I:
-
Employment Type:
Contractor
-
Location:
Charlotte, NC (Onsite)
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Marketing Coordinator I
Careers Integrated Resources Inc
Charlotte, NC (Onsite)
Contractor
Job Title: Marketing Coordinator I
Location: Charlotte, NC
Duration: 12 Months (Possibility of extension)
Hybrid: Mon and Fri remote; Tues, Wed, Thurs in office
Job Description:
Purpose of Position:
Reports to:
Responsibilities:
Required Education & Experience:
Required Skills:
Desired Software Skills:
Location: Charlotte, NC
Duration: 12 Months (Possibility of extension)
Hybrid: Mon and Fri remote; Tues, Wed, Thurs in office
Job Description:
Purpose of Position:
- The Global Marketing Customer Education & Programs Team is responsible for delivering best in class, industry-leading Marketing Programs and Customer Education.
- These programs and trainings deliver product awareness, solutions, and services through both hands-on and virtual educational offerings extending client s Customers and Program Members product preference and brand loyalty.
- The Marketing Coordinator, Programs will be responsible for supporting Marketing Program initiatives such as supporting client s Network of Preferred Installers (NPI) Program and others as identified.
- This person will take direction from the Senior Manager, Marketing Programs and Customer Education and the Program Manager, Network of Preferred Installers Program to support the day to day activities of the program.
- The Network of Preferred Installers Program has a global footprint, and this role will be expected to have a cross-regional approach to ensure processes, activities and content within is supported uniformly within each region.
- We support each other collectively to assist in team development, cross training and execution of program activities.
Reports to:
- Senior Manager, Marketing Programs and Customer Education
Responsibilities:
- Provide daily customer service support to sales teams and program members
- With guidance from manager, support annual program marketing plans and the execution of those plans
- Promote training opportunities and manage training records in Salesforce for easy visibility and tracking
- Build relationships with key program members to stay connected to opportunities and market dynamics
- Build relationships with internal stakeholders to support strategies for the NPI Program
- Support day to day NPI Program execution to include training records, point of sale, warranty, and Design/Win processing
- Develop process and cadence to manage program requests most efficiently
- Support day to day membership requests through the NPI Inbox alongside NPI Program Manager
- Support Channel program and event initiatives as defined by manager
- Maintain a comprehensive understanding of Client s Optical Communications products and solutions, their applications and value
Required Education & Experience:
- BS/BA in marketing, communications or equivalent
- 2-years customer service, marketing, or equivalent preferred
- Work with and learn software and cloud applications
Required Skills:
- Planning and organizing
- Process driven
- Demonstrate critical and analytic thinking with outstanding organizational skills
- Strong interpersonal skills
- Customer focused with ability to manage challenging customers with professionalism
- Data gathering and analysis
- Strong problem-solving skills and attention to detail
- Ability to work independently and in cross functional teams
- Flexibility
Desired Software Skills:
- SalesForce.com
- Microsoft platforms
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