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Job Requirements of Insurance Payment Poster:
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Employment Type:
Contractor
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Location:
Chapel Hill, NC (Onsite)
Do you meet the requirements for this job?
Insurance Payment Poster
Careers Integrated Resources Inc
Chapel Hill, NC (Onsite)
Contractor
Job Title: Insurance Payment Poster
Job Location: Chapel Hill, NC
Job Duration: 11-12 Months (possibility of extension)
Job Summary:
Job Location: Chapel Hill, NC
Job Duration: 11-12 Months (possibility of extension)
Job Summary:
- The Payment Posting Specialist is responsible for accurately posting incoming payments from insurance companies and patients into the organization’s billing system.
- This role ensures that all payments are recorded properly and in a timely manner, enabling accurate patient account balances and efficient revenue cycle operations.
- Review and post insurance and patient payments (EOBs, ERAs, checks, credit card transactions).
- Resolve discrepancies in payment applications, including denials, short pays, and overpayments.
- Maintain accurate records of payment transactions in compliance with HIPAA and internal policies.
- Process refunds or adjustments as necessary following approval guidelines.
- Support audits by preparing and submitting documentation as needed.
- Review and post insurance and patient payments (including EOBs (Explanation of Benefits)/ERAs(Electronic Remittance Advice) checks, and credit card transactions) into the billing system
- Apply payments accurately to patient accounts, ensuring correct allocation to services rendered
- Identify and resolve payment discrepancies, such as denials, short pays, and overpayments
- Process refunds and adjustments according to established approval guidelines
- Maintain accurate and up-to-date payment records in compliance with HIPAA and internal policies
- Reconcile daily payment batches
- Communicate with internal billing and collections teams regarding payment issues or account discrepancies
- Support audit processes by preparing and submitting required payment documentation
- Respond to internal and external inquiries related to posted payments
- High school diploma or GED required; associate’s degree preferred.
- 1–3 years of experience in payment posting or medical/ dental billing in a healthcare setting.
- Experience with electronic health record (EHR) systems and payment posting software preferred (Epic)
- Strong attention to detail and high accuracy in data entry.
- Knowledge of EOBs (Explanation of Benefits)/ERAs(Electronic Remittance Advice) and basic accounting principles.
- Excellent organizational and time management skills.
- Strong problem-solving and analytical abilities.
- Ability to maintain confidentiality and comply with HIPAA regulations.
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