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Job Requirements of Customer Support Analyst:
-
Employment Type:
Contractor
-
Location:
Somerville, NJ (Onsite)
Do you meet the requirements for this job?
Customer Support Analyst
Careers Integrated Resources Inc
Somerville, NJ (Onsite)
Contractor
Job Title: Customer Support Analyst
Location: Somerville, NJ 08876 - Hybrid
Duration: 24 Months+ (Possibilities of Extension)
Pay Range: $46.50/hr. on w2
Notes:
Description:
Top Three Skills: SAP knowledge (Atlas or ROTC), Communication, Independent
Location: Somerville, NJ 08876 - Hybrid
Duration: 24 Months+ (Possibilities of Extension)
Pay Range: $46.50/hr. on w2
Notes:
- Role will be HYBRID (3 days in office), regular work schedule, no additional travel behind commuting to work
- Bachelor’s degree preferred
- Must have 3-5 years of experience
- MUST HAVE SAP EXPERIENCE (Atlas or ROTC)
- Working with REMS group (Risk, Evaluation, Mitigation Strategy group)
- Candidates should have knowledge of FDA & DEA regulations
- Will be working with business partners
- Will be required to ensure regulations are approved
- Candidate will review orders, place orders, reach out to internal team, once orders are approved, they will need to release the orders by 2pm to get them completed on time
- The requirement is to have orders released within 24 hours
- Must have MS Office knowledge and experience (especially with Excel)
Description:
- The analyst is the subject matter expert for REMS Evaluation products. The analyst provides superior key analytics and accelerates growth by building strong and collaborative relationships.
- The analyst seeks out new Business Development opportunities to streamline and enhance the Customer Service function.
- This position will require in-depth knowledge of each operating company's policies and procedure.
- This position will require in-depth knowledge of FDA/DEA requirements and the varying elements to assure safe use per REMS Evaluation product.
- Must possess high-level multi-tasking and organizational skills.
Top Three Skills: SAP knowledge (Atlas or ROTC), Communication, Independent
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