Phlebotomist II

Role Overview:
The PSR II serves as the frontline representative to patients, providing quality blood specimen collection and preparation for lab testing. This role demands a professional, trustworthy presence, excellent phlebotomy skills (including pediatric and geriatric), and adherence to safety and confidentiality protocols. Assignments may vary between doctor’s offices, patient service centers, or other locations as needed.

• Perform daily activities accurately and on schedule under the direction of the area supervisor.

• Maintain a safe, professional environment.

• Confidently perform forensic and clinical specimen collection and processing following established procedures.

• Verify patient demographic information, obtain patient initials and signatures to confirm proper tube labeling post-venipuncture.

• Maintain required records and documentation.

• Promote organizational commitment and uphold a positive image to patients, clients, employees, and the public.

• Demonstrate leadership behaviors, focus on process excellence, and respect confidentiality and accuracy regarding patient information.

• Deliver quality, error-free work in a fast-paced environment.

• Work independently with minimal supervision.

• Excellent phlebotomy skills, including pediatric and geriatric collections.

• Flexible availability (weekends, holidays, on-call, overtime).

• Commitment to all company policies including dress code, health & safety, and guiding principles.

• Ability to make sound decisions within established procedures.

• Reliable transportation, valid driver’s license, and clean driving record if travel is required.

• Willingness to travel and cover multiple locations on short notice.

• Ability to handle multiple priorities in a high-volume setting.

• Superior customer focus and strong communication skills.

• Ability to adapt quickly to change and understand company business operations.

• High school diploma or equivalent required.

• Phlebotomy certification preferred and required in California, Nevada, and Washington.

• Training location may vary based on trainer availability.

• Minimum 3 years phlebotomy experience.