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Digital Business Analyst - Salesforce Marketing Cloud

Careers Integrated Resources Inc Houston, TX (Onsite) Contractor
Title: Digital Business Analyst - Salesforce Marketing Cloud
Location: Houston TX - Hybrid 4X on site in Houston TX
Contract: 6 months + potential extension


JOB DESCRIPTION
Must Have Skill (Top 5):
Salesforce Marketing Cloud Expertise 4+ years of experience with SFMC, including knowledge of its suite and integrations with Salesforce Core Clouds.
Business Analysis & Requirements Gathering Strong ability to work with multiple stakeholders, document user requirements, process flows, and functional specifications. Experience working in Agile methodologies JIRA, Confluence, Release model, Change Management, etc..

Technical Documentation & Testing Coordination Experience in documenting technical specifications, designing solutions, and collaborating with QA for test plans and user acceptance testing.
Communication & Stakeholder Management Proven ability to act as a liaison between business and technical teams, ensuring alignment on project goals.

Technical Knowledge Basic coding skills in AMPscript, HTML, CSS, and JavaScript.

Nice to Have Skill (Top 3 super plus!):
Experience with Multi-Channel Marketing Automation
Data Analysis & Reporting

Certifications
List of programs, software, tools, or systems this resource will use:
Salesforce, JIRA, Teams, MS Office, Confluence, Lucid-Chart
(Must be 4+ years of proficiency in all of these listed above)
What level of resource are you looking for? Mid-Level; 4+ years of experience

JOB DESCRIPTION
Acts as a liaison between technical staff and business owners.
Contributes advanced knowledge in formulating systems Product and objectives relative to the organization's business plan and user requirements, process flow definitions and functional specifications.
Documents requirements and formulates test plans with QA and other partner groups prior to requesting business user testing.
Coordinates with users to determine and document business and user requirements, process flow definitions, and functional specifications.
Responsible for document repositories, maintenance and updates of project documentation library.
Leads project team with Producing business user acceptance.
Reviews progress and evaluates results for accuracy and efficiency.
Around 4+ years experience working on Salesforce Marketing Cloud as a Consultant or BA
Knowledge of the overall SFMC suite and able to guide customers to the right solution
Understanding of Salesforce Core Clouds and how they can be integrated with SFMC
Worked closely with stakeholders & decision makers to gather requirements and work with end users
Able to document technical specifications and design technical solutions from requirements
Knowledge of AMP script, HTML, CSS & JavaScript
Salesforce Marketing Cloud Certificates: Email Specialist; Marketing Cloud Intelligence
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Job Snapshot

Employee Type

Contractor

Location

Houston, TX (Onsite)

Job Type

Information Technology

Experience

Not Specified

Date Posted

03/07/2025

Job ID

25-40381

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