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Job Requirements of Visitor Services Coordinator:
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Employment Type:
Contractor
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Location:
East Moline, IL (Onsite)
Do you meet the requirements for this job?
Visitor Services Coordinator
Careers Integrated Resources Inc
East Moline, IL (Onsite)
Contractor
Responsible for planning and coordinating factory tours and visitor experiences, ensuring exceptional customer service, safety compliance, and smooth logistics. Acts as the primary contact for visitors and oversees tour operations and related administrative tasks.
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Key Responsibilities
Schedule and confirm tours.
Welcome visitors, provide orientation, and ensure PPE and safety compliance.
Deliver high-quality experiences, including special tours and events.
Address inquiries and resolve issues promptly.
Maintain visitor databases, prepare waivers, and compile reports.
Train and support tour guides; implement process improvements.
________________________________________
Qualifications
Associate degree in Hospitality, Business, or related field (preferred).
13 years in customer service, event planning, or visitor services.
Strong organizational, communication, and problem-solving skills.
Proficiency in Microsoft Office Suite. Power BI (Nice to have)
________________________________________
Key Responsibilities
Schedule and confirm tours.
Welcome visitors, provide orientation, and ensure PPE and safety compliance.
Deliver high-quality experiences, including special tours and events.
Address inquiries and resolve issues promptly.
Maintain visitor databases, prepare waivers, and compile reports.
Train and support tour guides; implement process improvements.
________________________________________
Qualifications
Associate degree in Hospitality, Business, or related field (preferred).
13 years in customer service, event planning, or visitor services.
Strong organizational, communication, and problem-solving skills.
Proficiency in Microsoft Office Suite. Power BI (Nice to have)
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