Care Manager II: Travel

Job Title: Care Manager II: Travel
Location: Alamogordo, NM 88310
Duration: 3 Months+ (possible Extension)

Shift/Schedule: 5 Days/Week, 8 Hours/Day (08:00 AM – 05:00 PM)
 
Summary:
The Care Manager (CM) II works in collaboration with the patient/family, physicians and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies and procedures, and continually assures regulatory compliance.
 
Responsibilities:

• Implements and monitors the patients plan of care to ensure effectiveness and appropriateness of services.
• Identifies and escalates local and system barriers that are impeding diagnostic or treatment progress and issues related to quality and risk as appropriate in a timely manner.
• Proactively identifies and resolves delays and obstacles to discharge.
• Uses advanced conflict resolution skills as necessary to ensure timely resolution of issues.
• Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.
• Interviews patients/families to obtain information about social, emotional, and financial factors which impact health status to develop comprehensive discharge planning assessment and care plan.
• Assesses needs for discharge planning and continuing care/resource support following discharge; independently makes recommendations to patients and families regarding post-acute level of care needs and options including: Acute Rehabilitation Placement
• Nursing Home or Skilled Nursing placement
• Psychiatric or Substance Abuse placement
• New Dialysis. Child/Adult/Domestic Abuse. Home Health/Hospice Referrals. Legal issues (adoptions, guardianship)
• Assistance with Advance Directives. Community Resource needs. Financial Issues/Funding options
• DME Referrals and Coordination. Social Determinants of Health

 
Job Requirements:
 
Education/Skills:
Graduate of an accredited school of nursing (BSN preferred) or Masters Degree in Social Work (MSW) required or demonstrated success in Care Manager I Position for at least 5 years on top of the required experience in lieu of education required.
 
Experience:
Two or more years clinical experience with one year in the acute care setting preferred.
 
Licenses, Registrations, or Certifications:

• RN or LMSW in the state of NM is required
• LBSW accepted for associates with 5+ years of demonstrated success and experience in Care Manager I role.
• Certification in Case Management preferred .
• BLS preferred (AHA only)