Sr Account Manager - Ingredients

Title: Sr Account Manager - Ingredients
Location: 100% Remote
Contract: 2 Months and Possibility of Extension
Shift: 9-5pm

Education:
Undergrad required in Marketing Sales or food science
Master Degree preferred

Skills:
Commercial Drive: Pro-active, showing drive and enthusiasm for a sales role. Initiates action and takes responsibility to deliver ambitious targets. Full of optimism and confidence.
Networker: Takes the initiative to establish new relationships and partnerships. Builds a solid internal and external network of relevant stakeholders. Proactively identifies ways to increase the value of the network.

General Job Information
Purpose of the Job
To deliver growth in assigned accounts through the design, development, coordination, and execution of short and long term account plans. Account plans will leverage the full *** product range in TTH ingredients. Plans should be built with global.
Develop deep, strategic relationships with cross functional stakeholders at NA. Goal is to develop opportunities and insulate *** s business from competitors. KAM expected to leverage *** s cross functional team to develop deep relationships.

Job Context
The NA Account Manager operates in a highly competitive and fast paced market. In this competitive environment, developing value adding sales strategies / account plans that differentiate *** from other leaders in the industry is of critical importance.
Adapt and deploy F&B marketing and innovation initiatives at assigned accounts in the NA market.
Develop a high level of familiarity with the assigned customers... their brand positioning(s) & strategy...in addition to their products and claims to successfully integrate *** products to customers portfolios.

Job Content
Your key responsibilities:
Generate, communicate, implement and drive a comprehensive customer plan (incl. vision, strategy, long term sales goals, profitability improvement, strategic innovation initiatives, etc.)
Develop and nurture effective and productive Customer Relationships to deliver mutual success through partnership
Expand, lead and nurture highly effective and impactful cross functional team dynamic to deliver best in class product and service.
Collaborate with cross-functional teams: demand planning, customer care and supply chain to ensure high level of service to customers, address any concerns promptly, and build deeper consumer intelligence base.
Anticipate customer needs and establish a solid proactive program to generate new business opportunities and pipeline
Coordinate and communicate (as appropriate) all account knowledge, insights, and strategy with other sales functions, marketing, and executive management
Coordinate technical service or after sales service activities towards the account
Monitor the complaint process and ensure an appropriate complaint settlement with the account within the agreed timeline
Deliver commercial presentations aiming to improve customer knowledge of *** products as well as to further develop *** branding.
Lead contract negotiations with the respective account(s) and ensure the conclusion of sales contracts
Coordinate technical service or after sales service activities towards the account
Monitor the account s payment behavior and act to ensure payment within the agreed payment terms.

We bring
A rich history and a promising future of Product scientific innovation and passionate creation with our customers
A space to grow by encouraging and supporting curiosity and an open mindset
The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose
A flexible work environment that empowers people to take accountability for their work and own the outcome
Barrier-free communities within our organization where every employee is equally valued and respected regardless of their background, beliefs, or identity
A firm belief that working together with our customers is the key to achieving great things
An eagerness to be one team and learn from each other to bring progress to life and create a better future

SHE & Security
It is the responsibility of each employee to work in a safe and responsible manner in order to create an injury-free and incident-free workplace.
Complies with all job-related safety, security and other training requirements.
Insure that SHE regulations are in place and followed upon by making SHE a regular subject of discussion in team meetings and holding employees accountable for their SHE behavior/attitude.
Report any SHE and Security incidents (including observed risks) to management
Insure that Security regulations and facilities are in place and followed upon and correctly used by monitoring this and making a Security a regular subject of discussion in team meetings and holding employees accountable for their Security behavior/attitude.
Show behavior in line with the SHE and Security risks and agreed controls, including being compliant to Client and Client Biomedical requirements, rules and procedures.
Address any person behaving in a SHE and Security irresponsible way.

Key Role Capabilities:
Required Capabilities:
Commercial Drive: Pro-active, showing drive and enthusiasm for a sales role. Initiates action and takes responsibility to deliver ambitious targets. Full of optimism and confidence.
Networker: Takes the initiative to establish new relationships and partnerships. Builds a solid internal and external network of relevant stakeholders. Proactively identifies ways to increase the value of the network.
Impactful communicator: Inspiring and engaging communicator. Actively shapes conversations, making an impact and generating curiosity. Drives 2-way communication to secure by-in. Can adapt to the audience and uses the most appropriate communication and influencing techniques to maximize success.
Customer Centric: In the driver seat exploring the (end)customer s situation, needs, expectations and value drivers. Listens carefully to the customers and shows understanding of their requirements. Effectively investigates the (end) customers needs and challenges when needed to define the real customer insight.
Insight Led Innovator: Shows a passion for and conviction in innovation. Applies (big) data driven insights and trends to create innovative (value) propositions, solutions, applications. Ensures profitable growth by translating and multiplying current innovative solutions.

Important capabilities:
Agility & Persistence: Agile and goal oriented. Dares to take decisions and challenges people when needed. Remains persistent even in the face of significant challenges & pressure.
Entrepreneurial: Continuously and eagerly looking to identify needs in the market, to create and develop new propositions and business opportunities.
Connect & Align: Ensures close cooperation and alignment within the own discipline as well as between Marketing & Sales and other disciplines. Shares and asks for relevant information, aligns actions and challenges and supports others.
Commercial Strategist: Takes a long term, strategic perspective. Forecasts and plans ahead. Develops strategic plans. Clear focus on future opportunities and developments and their longer term impact. Clearly prioritizes to ensure profitable growth.
Plan & Orchestrate: Systematically plans and manages a (complex) portfolio, account, project, process. Translates strategy into operational reality. Plans and prioritizes upfront, monitors progress and perseveringly drives for results.
Operational Effectiveness: Ensures disciplined and efficient delivery. Works toward sustainable high quality. Takes action to exceed customers' expectations. Shows discipline and focus in following procedures and applying (automated) systems and tools

Knowledge and Educational Level.
Bachelor s Degree or equivalent experience in science/technology and/or business-related field.
Knowledge of and experience in science-based ingredient sales.
In depth knowledge of customers, products and/or applications.
Knowledge of and experience in other relevant disciplines
Balance of commercial and technical know-how, skills and experience.
Managerial and social knowledge and experience: -
Excellent communication and social skills.

Required Level of Experience
Required:
Minimum of 5+ years of progressively increasing responsibilities in B2B sales, ideally within the F&B industry.
Experience in development and implementation of successful regional account plans, leading to demonstrated customer growth.
Experience leading cross-functional teams, including regulatory, science, technical, legal and market research in a very collaborative environment.
Ability and willingness to travel regularly (US, Canada), up to 50%. Occasional international (Switzerland) travel may be required.

Preferred but not required:
Experience in the Beverage B2B industry.

Drive for Results
Drive to meet and exceed results
Delivers with a sense of urgency and speed
Makes it happen
Improve, Innovate & Change
Achieve operational excellence, drives continuance improvements, stimulates ideas to emerge and develop
Initiates and manages change
Engage People
Leads by example
Customer and External Focus
Delivers added value to customers
Pursu