Marketing - Business Analyst

POSITION SUMMARY:

Manage direct customer account data for Pharmaceutical customers in US and Puerto Rico to ensure compliance with federal and state requirements. Business Analysts review all incoming customer account creation and change requests, validate licensing and determine what (if any) additional requirements are needed to comply with regulatory requirements and policies. In addition, Business Analysts assign trade classification to customer accounts, which drives customer invoice terms, discounts, taxes, eligibility for contract pricing, and may control access to specified products.



POSITION RESPONSIBILITIES:

Create and maintain customers within their appropriate sales organization and company area to ensure accurate revenue data in downstream financials. Requires Perform due diligence research including a comprehensive search of internal and external databases to determine and verify account s primary business activity to assign the appropriate trade class.



ORGANIZATIONAL RELATIONSHIPS:

Customer service



EDUCATION AND EXPERIENCE:

High school diploma required

Bachelor s degree preferred



TECHNICAL SKILLS REQUIREMENTS:

SAP and Microsoft office, internet navigation, industry knowledge regarding customer classification and functionality preferred



PHYSICAL POSITION REQUIREMENTS:

Sitting and working on computer for long periods

Communicate w/customers via phone and computer

Minimal lifting 25lbs or less



Hard (required) Skills:

1. **MUST HAVE: Customer Master Data in SAP experience**

2. Data Entry

3. Ability to navigate the websites/internet

High school diploma required with 3yrs Customer Master Data in SAP experience



Soft/Preferred Skills

1. Excel

2. Good Written and Verbal communication

3. Change agile