SrAdmin-Appeals

Location: Remote
Project Name: Federal Services - State West
Hours of Operation: 8am-5pm PST
Pay Rate: ***
Type: Long Term Assignment (for now)
Equipment: Provided by ***
Fingerprinting: Must be fingerprinted and cleared by the client-For clarification purposes, the fingerprinting will be conducted by the client once the offer has been extended to the contingent worker, offer received and the worker has started remotely with Maximus. It is important to let your candidates know to expect this, should they be offered the position.



Job Summary
Enter appropriate data into computer systems.
Aid team members with case file maintenance.
Enter appropriate information into automated systems for the tracking of all cases processed.
Receive, process, and distribute incoming mail and faxes.
Produce and maintain data reports and alert management of inconsistencies or issues.
Serves as a point of contact for external inquiries from clients, enrollees, and health plans regarding case status.
Prepare and disseminate case summaries to satisfy client reporting requirements.
Validate application information aProductst documents.
Perform other duties as may be assigned by management.
Perform audits of own work to ensure conformance with established procedures.

Education/Experience
High school / GED Required
Associates Degree Preferred
2-3 Years of applicable related job experience;
Proficiency in Microsoft Office, Adobe and ability to accurately perform data entry;
Excellent organizational, written, and verbal communication skills;
Ability to perform comfortably in a fast-paced, deadline-oriented work environment;
Ability to successfully execute complex tasks simultaneously with attention to detail;
Ability to work as a team, as well as independently;
Ability to work under standards-based performance measures;
Ability to apply critical thinking skills;
Ability to maintain confidentiality and security of all information processed;
Ability to type 40 WPM

Remote Assignment Requirement
The Remote Worker will conduct daily activities and supervisor communications as if the employee were in a MFS office location;
The Remote Worker must be accessible by phone, e-mail, IM, or voice mail within a reasonable time period during the agreed-upon work schedule;
The Remote Worker must have a SmartPhone with ability to access security applications.
Other members of the Remote Worker s family and visitors to the Remote Worker s home may not use MFS equipment;
Remote Workers are responsible to make the appropriate work arrangements that maintain separation between the employee s private life and business activities;
An established and demonstrated safe and quiet homework environment (as defined by the Remote Worker PI Policy and the Remote Worker Privacy and Security Checklist);
Ability to use and maintain reliable internet service. Upload and download speeds must be a minimum of 80 mbs download.

In addition, *** has provided the below vetting questions:

1. Can you tell me if you have experience in using Adobe Acrobat other than using it as a reader for PDF files. (Ex: to edit the pages orientation, to convert file form, to combine, to remove password protection settings).
2. Do you have experience in converting files to a different format?
3. Do you have experience in combining multiple files, or breaking a file into multiple parts?
4. Are you familiar or do you have experience in using Microsoft Suite like Teams, Outlook, Excel, Word and OneDrive?
5. Do you have experience in entering data accurately, and what do you usually do when you find discrepancies?
6. What tool do you use to track on your pending tasks, and any emails pending responses?
7. Can you tell me how you usually follow up on your emails/questions/requests that pending responses?
8. Are you familiar with virtual machines and do you have experience in using virtual machines to access external network?
9. Do you have any experience in accessing secure portals to obtain sensitive information?
10. Are you familiar with VPN and authenticator application?