Inventory Control Coordinator

Job Summary:

• We’re a close-knit Field Operations team at the company, and we’re looking for an upbeat Inventory Specialist to help keep inventory accurate and customers delighted.
• You’ll use our intuitive electronic systems and mobile scanning tools to ensure orders move efficiently from dock to desk.

Duties and Responsibilities:

• Use handheld RF scanners and our mobile app to perform replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing.
• Receive shipments, scan and store items, and maintain cycle counts to guarantee up-to-date inventory records.
• Own customer interactions—responding via email (our primary channel), following up by phone, and occasionally assisting internal partners to resolve questions and build trust.
• Work with supervisors and teammates to propose and implement improvements that streamline daily workflows.
• Uphold safety and organization standards in every work area by following site guidelines and wearing required PPE.
• Proactively monitor stock levels and flag gaps or issues, so we can fix them before they impact operations.
• May perform other duties as assigned by the Supervisor.

Education and Experience:

• High school diploma or equivalent, with 2–3 years of customer-facing, retail stocking, warehouse, or inventory-control experience.
• Confident using RF handheld scanners or mobile scanning apps and basic Microsoft Office tools.
• Excellent verbal and written English communication skills—especially via email—and a friendly, solution-focused approach.
• A self-starter who thrives with detail, accountability, and teamwork.

Physical Requirements / Work Environment:

• Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.).
• Must have forklift certification.
• Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
• Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.
• Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs.
• Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
• Ability to work in environments with varied temperatures (cold rooms, outside, etc.).
• Ability to work overtime, as needed.