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Job Requirements of Call Center Representative – Healthcare:
-
Employment Type:
Contractor
-
Location:
New York, NY (Onsite)
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Call Center Representative – Healthcare
Careers Integrated Resources Inc
New York, NY (Onsite)
Contractor
Job Title: Call Center Representative – Healthcare
Job Location: New York, NY, 10004
Job Duration: 3+ Month (with possible extension)
Shift: 9 AM to 5 PM
Required: Spanish Speaking
Pay Range: $24 - $28/hr. on w2
Note: Minimum 4 years’ experience in customer service in hospital, healthcare, insurance, MLTC is required.
Job Description:
Job Responsibilities:
Required Skills & Experience:
Required Education:
Job Location: New York, NY, 10004
Job Duration: 3+ Month (with possible extension)
Shift: 9 AM to 5 PM
Required: Spanish Speaking
Pay Range: $24 - $28/hr. on w2
Note: Minimum 4 years’ experience in customer service in hospital, healthcare, insurance, MLTC is required.
Job Description:
Job Responsibilities:
- Customer Service Professional who handles incoming and/or outgoing calls.
- Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
- Other assignment, as necessary.
- Extensive phone experience and computer literate.
Required Skills & Experience:
- Two (2) years of experience and Bilingual (facility specific).
- Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
- Active listening providing full attention to callers to understand their concerns and needs.
- Effective problem-solving to analyze a situation, identify core issue and find effective solution.
Required Education:
- High School Diploma or general education degree (GED).
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