Technical Program Manager (Scrum Master)

The Position
Client s Early Clinical Development (ECD) department is seeking a Technical Program Manager (Scrum Master) reporting to the Director of software engineering at the Digital Transformation Office. The Digital Transformation Office (DTO) collaborates with a broad range of stakeholders involved in the clinical development process (e.g., Clinical Science, Clinical Operations, Medical Writing, Quality, Regulatory).

Their work will cross multiple therapeutic areas including oncology, immunology, neuroscience, metabolism, and infectious disease. It will develop industry-leading solutions for highly complex business problems. To manage the design and pilot of these software products, they will apply a high degree of ingenuity and creativity while maintaining a finger on the pulses of the rapidly changing tech and healthcare landscapes.

The Technical Program Manager will lead our agile development team in building innovative cloud-based software applications aimed at improving and accelerating clinical trials. This role will be instrumental in facilitating our development processes, driving project delivery, and ensuring effective communication within the team and with stakeholders.

The Opportunity:
In this role, you will:
Facilitate agile ceremonies, including daily stand-ups, sprint planning, retrospectives, and reviews, ensuring effective team engagement.
Coordinate project timelines and deliverables, working closely with developers and engineers to ensure alignment on goals.
Serve as the main point of contact for stakeholders, providing regular updates on project progress and addressing any concerns.
Monitor team performance metrics and identify areas for improvement, implementing best practices to enhance efficiency.
Manage project risks and proactively address challenges that may impact timelines or quality.
Foster a collaborative team environment, promoting open communication and encouraging feedback.
Support and mentor team members in agile practices, helping them grow in their roles and improve team dynamics.
Collaborate with cross-functional teams to ensure project requirements are met and that solutions are aligned with business objectives.

Who You Are:
You are an experienced leader with a strong technical background and a passion for agile methodologies. You excel at guiding teams through the complexities of software development, and your exceptional communication skills allow you to engage stakeholders effectively. You thrive in a fast-paced environment and are committed to delivering high-quality solutions that make a meaningful impact in clinical research.

Minimum Requirements:
Bachelor s degree in Computer Science, Engineering, or a related field.
Proven experience as a Scrum Master or Technical Program Manager in a software development environment, preferably within healthcare or clinical trials.
Strong understanding of agile methodologies and frameworks, particularly Scrum.
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
Proficient in project management tools (e.g., JIRA, Trello, Asana) and cloud-based technologies.
Familiarity with software development processes and coding.

Preferred Qualifications:
Agile/Scrum certification (e.g., CSM, PSM) is preferred.
Experience in AI technologies and their application in clinical trials.
Demonstrated ability to drive project delivery in a dynamic, cross-functional team environment.
Strong problem-solving skills with a proactive approach to risk management.
Experience in validation testing and timeline management