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Job Requirements of Compliance Officer:
-
Employment Type:
Contractor
-
Location:
Tampa, FL (Onsite)
Do you meet the requirements for this job?
Compliance Officer
Careers Integrated Resources Inc
Tampa, FL (Onsite)
Contractor
WORK ENVIRONMENT:
Professional office, business casual
CANDIDATE RESPONSIBILITIES:
•* Contact constituents/complainants to discuss the details of the complaints that are filed.
•* Read state statute and compare with complaints to analyze the issue.
•* Communicating with the public, so good customer service skills are a MUST.
•* Advise complainant of the Division s jurisdiction and that the case is being closed and for what reason.
•* Provide any resources or referrals, as appropriate.
•* Send a written correspondence to the complainant once approved by the supervisor.
•* Close the case out by adding the appropriate codes/activities/statues in Versa.
•* Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
•* Communicate verbally and in writing appropriately
•* Read and interrupt Florida statutes
•* Previous experience working with the public in a professional work environment
•* Exceptional organizational skills
•* Commit to the project time line
Professional office, business casual
CANDIDATE RESPONSIBILITIES:
•* Contact constituents/complainants to discuss the details of the complaints that are filed.
•* Read state statute and compare with complaints to analyze the issue.
•* Communicating with the public, so good customer service skills are a MUST.
•* Advise complainant of the Division s jurisdiction and that the case is being closed and for what reason.
•* Provide any resources or referrals, as appropriate.
•* Send a written correspondence to the complainant once approved by the supervisor.
•* Close the case out by adding the appropriate codes/activities/statues in Versa.
•* Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
•* Communicate verbally and in writing appropriately
•* Read and interrupt Florida statutes
•* Previous experience working with the public in a professional work environment
•* Exceptional organizational skills
•* Commit to the project time line
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