Product Support Scientist

SUMMARY OF POSITION: The position of Scientist in the Product Support Department includes participating in product and process validations, root cause investigations of product failure, and non-conformance investigations. Additionally, this position is responsible for maintaining laboratory equipment and performing support functions for the laboratory. R&D, Quality Control Laboratory, Formulations/Chemistry, Production/Manufacturing Basic office environment using desktop and/or laptop computer. Laboratory environment including working with biological samples and biohazard materials. Bachelor Degree or Associate Degree in Medical Technology or related sciences; required 3-5 years experience working in a clinical laboratory environment; required MT or MLT or BB (ASCP) Certification; preferred Demonstrate laboratory knowledge and skills related to theory, techniques, processes, procedures, equipment and materials necessary to perform the job effectively. Maintain working knowledge of cGMP requirements to ensure adherence to compliance policies and regulations. Wear the appropriate PPE when working in the laboratory and manufacturing environments. Proactively maintain a clean and safe work environment by performing sanitizing and housekeeping duties. Ability to demonstrate flexibility and adaptability; ability to prioritize within a changing business environment. Ability to effectively communicate; demonstrate a sense of urgency to complete work within a pre-defined timeline. Accepts personal responsibility for the quality and timeliness of work. Proficient in the use of lab equipment. Strong troubleshooting ability of the equipment. Basic computer skills i.e. Microsoft Office (Word, Excel, Outlook). Responsibilities: Provide support to Project Managers for conducting product validation projects. Execute protocols and provide testing analysis as required. Under direct supervision, plan, design, and perform diagnostic assay support activities towards root cause investigations of product failures and nonconformances, including customer complaint investigations. Participate in scientific meetings that may require presentation and analysis of technical findings. Includes working cross-departmentally with external locations. Suggest improvements to methodologies, processes, products, and systems related to specific projects. Maintain laboratory equipment and calibrations as assigned. Basic office environment using desktop and/or laptop computer. Laboratory environment including working with biological samples and biohazard materials. Some lifting, not to exceed 50 pounds. Manual dexterity for handling instruments and repetitive motions. Standing/sitting for long periods of time. Working with biohazardous materials requiring the use of personal protective equipment. Visual inspection of material including use of a microscopic. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.