Patient Services Specialist

Job Title: Patient Services Specialist
Work Location: Dallas, TX 75251 will be floating 75246, 75061,75251
Length of Assignment: 3 Months+ (Temp to hire)

Work Schedule: Mon-Fri 7:30 am – 5 pm (40 hours/weeks)

Job Summary:
The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones.

Duties:

• Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones.
• Arranges follow-up visits and referral appointments.
• Assists with patient registration duties by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system.
• Directs patient to appropriate waiting areas.
• Accepts payments for physician/clinic services according to established guidelines.
• Posts payments and enters charges into computer utilizing appropriate codes.
• Generates daily payment reports and verifies cash drawer aProductst report.
• Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
• May be required to discuss financial arrangements with patients.
• Receives and directs phone calls. Assists patients and other visitors.
• Responds to routine inquiries concerning practice services, hours of operation, etc. Ensures any patient complaints are handled appropriately.
• Assists with medical records duties as requested.

 
Requirements:

• High School Diploma/ GED
• EPIC experience is highly preferred
• Medical background,
• Reliable Transportation
• Bilingual is a plus