Care Manager I

Job Title: Care Manager I
Location: Springfield or Bloomington, IL 62705 (Local travel required)
Duration: Up to 4 months (potential for extension not guaranteed)

Schedule: Monday – Friday, 8:30 AM – 5:00 PM CST

Pay Rate: $41.29/hr. on W2
Work Environment: Hybrid – Primarily field-based with flexibility to manage own schedule
 
Job Summary:

• The Case Manager is responsible for the health care management and coordination of members receiving waiver services, with a focus on optimizing clinical, financial, and quality of life outcomes.
• This role involves direct engagement with members, including face-to-face home visits, as well as coordination with providers and support systems.

• Conduct monthly face-to-face home visits and assessments with assigned members.
• Manage and coordinate care plans tailored to members’ needs and goals.
• Communicate regularly with providers, caregivers, and community resources.
• Document all case management activities in the client's electronic system.
• Monitor, evaluate, and modify care plans to ensure optimal outcomes.
• Maintain compliance with federal and state guidelines, as well as company policies.
• Attend team meetings and contribute to Interdisciplinary Care Team (ICT) discussions.
• Support onboarding of new team members when appropriate.
• Maintain professional relationships with all stakeholders.

• Completing documentation and paperwork.
• Responding to emails and calls from members and providers.
• Coordinating services and appointments.
• Conducting assessments and progress monitoring.
• Participating in case reviews and internal staff meetings.

• Bachelor’s Degree in Social Work or Health Education preferred.
• Combination of experience and education may be considered.

• At least 2 years of case management experience.
• 0–2 years of clinical experience.

• Valid Driver’s License with good driving record.
• Must be able to drive locally for member visits.

• Strong critical thinking and problem-solving abilities.
• Time management and ability to meet deadlines.
• Self-starter and highly motivated.
• Ability to learn and retain information quickly.
• Proficient in navigating electronic health records (EHR).
• Excellent verbal and written communication skills.
• Strong interpersonal and cultural competency skills.
• Able to work independently and adapt to change.