Phlebotomist II

Job Title: Patient Services Representative II (PSR II)
Location: Must be within 20–25 minutes of jobsite (commute required)
Schedule: Monday to Friday, 7:30 AM – 4:30 PM EST
Hours per Week: 40
Employment Type: Full-Time (Temporary)
Work Setting: Patient Service Center / Doctor’s Office / Variable Locations

The Patient Services Representative II (PSR II) serves as the face of our organization, providing high-quality patient care by collecting and preparing blood specimens for laboratory testing. This role requires excellent phlebotomy skills, a commitment to patient safety and confidentiality, and a strong focus on customer service. PSR IIs are responsible for creating a welcoming environment, ensuring accurate specimen collection, and maintaining professional standards.

• Perform daily tasks accurately and on time under the direction of the area supervisor.

• Ensure a safe, clean, and professional work environment.

• Conduct forensic and clinical specimen collection (including pediatric, geriatric, and capillary).

• Verify patient identity and confirm labeling accuracy post-venipuncture.

• Maintain documentation and comply with confidentiality standards.

• Promote a positive image to patients, coworkers, and the public.

• Support multiple locations as needed, with minimal notice.

• Follow all company policies, including dress code and health/safety standards.

• Travel and work flexible hours, including weekends, holidays, on-call, and overtime.

• Education: High school diploma or equivalent (required)

• Experience:

  • Minimum 3 years of phlebotomy experience (including pediatric, geriatric, and capillary)

  • 2 years in a Patient Service Center (preferred)

  • Customer service or retail experience (preferred)

  • Keyboard and data entry skills

• Phlebotomy certification preferred

• Medical training such as Medical Assistant or Paramedic (preferred)

• Superior phlebotomy and patient interaction skills

• Ability to multitask in a fast-paced, high-volume setting

• Strong organizational and time-management skills

• Ability to work independently with minimal supervision

• Demonstrates professionalism, reliability, and punctuality

• Strong communication and customer service focus

• Open to change and committed to process excellence

• Must have reliable transportation (rideshare services not accepted)

• Commute time must be within 20–25 minutes of job location

• Candidate must be punctual and available for full scheduled shifts