Account Associate - accounts receivable

Prescreen questions:

Location on top of resume

How far are you from the Monroeville, PA office?

Are you familiar with meeting any goals or metrics?

How do you deal with change and give an example of how you dealt with the change?



•**, Specialty Pharmacy, a mail service pharmacy in the Monroeville area, has an opportunity available for a full time Insurance Follow Up Representative! The primary responsibilities of a Medical Insurance Coordinator are to ensure timely and accurate account resolution for outstanding credit balances while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers.



Responsible for all account review associated with the dispensing of prescription medication; maintain supporting chronological notes that detail action taken to resolve outstanding insurance and/or patient credit balances.

Maintains patient demographic information and data collection systems.

Complete all assigned work queues according to payer and company policy guidelines.

Work in a fast paced and team focused environment to ensure timely and accurate refunds to insurance providers and patients.

Research and respond to insurance companies and other third-party entities regarding overpayments and related questions by telephone, via the internet, and in writing.



Required Qualifications

1 + years experience performing health care reimbursement, medical billing or insurance collections

1+ years experience in Microsoft Office, specifically Excel, Outlook and Word.

Must live within 1 hour of Monroeville, PA office.



Preferred Qualifications

Experience with Specialty Pharmacy Billing/Collections

Problem resolution within healthcare reimbursement/claims.



Education

Verifiable High School Diploma or GED required



Position Summary:



•**, Specialty Pharmacy, a mail service pharmacy in the Monroeville area, has an opportunity available for a full time Insurance Follow Up Representative! The primary responsibilities of a Medical Insurance Coordinator are to ensure timely and accurate account resolution for outstanding credit balances while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers.



Duties:



Responsible for all account review associated with the dispensing of prescription medication; maintain supporting chronological notes that detail action taken to resolve outstanding insurance and/or patient credit balances.

Maintains patient demographic information and data collection systems.

Complete all assigned work queues according to payer and company policy guidelines.

Work in a fast paced and team focused environment to ensure timely and accurate refunds to insurance providers and patients.

Research and respond to insurance companies and other third-party entities regarding overpayments and related questions by telephone, via the internet, and in writing.



Experience:



Required Qualifications

1 + years experience performing health care reimbursement, medical billing or insurance collections

1+ years experience in Microsoft Office, specifically Excel, Outlook and Word.

Must live within 1 hour of Monroeville, PA office.



Preferred Qualifications

Experience with Specialty Pharmacy Billing/Collections

Problem resolution within healthcare reimbursement/claims.



Education:



Verifiable High School Diploma or GED required







What days & hours will the person work in this position? List training hours, if different.





Monday-Friday 7:00-3:30PM EST (Flex Start)