Contract Data Analyst - Product Performance

Key Responsibilities:
Individual will assist the Diabetes Care Indianapolis Manufacturing Product Performance team manage software applications relevant to our manufacturing processes.
You develop reports and other visualization techniques and analyze and interpret data to provide recommendations for process improvements
You work independently to learn and investigate solutions; while also capable of collaborating and learning from other team members
You exchange technical information with employees from other sites and form a network.
Administer COTS applications to ensure proper execution and performance
May interact with IT teams regarding technologies such as: Active Directory, Windows Server, SQL, Oracle, VMWare, Cisco switches and firewalls
Use ServiceNow for incident management and change management
You will attend, support and/or plan team meetings and workshops to build and maintain an understanding of ongoing activities and projects
You will investigate and drive further automation and simplification of current processes
You will support teams to manage complex system structures and interfaces

Who you are:
Bachelor s degree in Math, Engineering, IT or related field
Proficient with SAS or other data analysis tools
2+ years experience in systems development and manufacturing support in Life Sciences
Ability to effectively communicate complex technical problems to both technical and non-technical audiences
Proficient in English language
Ability to multitask, prioritize and be detail-oriented
Ability to work well in a self-managed or team environment

Preferred:
Familiarity with ServiceNow
Knowledge of laboratory data systems and quality analytics
Strong understanding of networking concepts (VLAN s, SNMP, subnets, switches, firewalls)
Proven troubleshooting skills in a manufacturing context
Hybrid work is acceptable