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Job Requirements of Recovery Representative:
-
Employment Type:
Contractor
-
Location:
Houston, TX (Onsite)
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Recovery Representative
Careers Integrated Resources Inc
Houston, TX (Onsite)
Contractor
Job Title: Recovery Representative
Location: Houston, TX 77038 Onsite
Duration: 12+ Months
Job Description:
Act as customer service interface to internal employees and external customers and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).
Key Responsibilities
Qualifications:
Location: Houston, TX 77038 Onsite
Duration: 12+ Months
Job Description:
Act as customer service interface to internal employees and external customers and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).
Key Responsibilities
- Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.
- Perform returned materials process including initiation, receipt, expediting and closing RMAs.
- Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty and report generation.
- Receive product orders and process to shipment.
- Provide international customer service at times, and in such event, work a flexible schedule.
- Perform other related duties as assigned, including special projects.
Qualifications:
- High School or equivalent and 0-1 years of experience.
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