Claims Clerk I

Job Description:

Will the position be 100% remote? No, this position requires On site attendance daily as they interface with the Mailroom and Claims department.

Currently the address is 2400 E Katella Ave., 11th floor, Anaheim 92806.

Starting December 16, 2024 the temps will move to 200 Oceangate, 6th Floor Long Beach 90802.

Are there any specific location requirements? Yes, they must live in the Southern CA preferable the Anaheim Long Beach radius, as the Anaheim site will be moving to the Client LB site 12/16/2024.

What are the day to day responsibilities? CHP Claims and Clerical support with the daily incoming mail the sorting of the same, scanning and mailing.

What is the desired work hours (i.e. 8am 5pm)- During training 8Am -5PM, but once trained can arrive at 7AM.



General Purpose

The Office Assistant role will perform various administrative functions assigned in accordance with the office procedures of the claims department. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, mailing and filing.

The schedule would be On-site Monday thru Friday.

Monday, Tuesday, and Thursday 8:30AM to 5:00PM (with 30 min lunch).

Wednesday and Friday 7:30AM to 4:00PM (with 30 min lunch).

7.5 hours a day, up to 8 hours and some OT (if needed) based on the business need, and how quickly the candidate adapts to the daily tasks.



Duties and Responsibilities

Assist the Mailroom and Claims Call Center Representatives with incoming mail or Provider research;

Performs general administrative tasks assigned in accordance with the office procedures of the organization and the Claims department;

This may and will include a combination of incoming and outgoing mail handling, assisting with mailing of claims and claim checks and scanning of the same; ;

Sending letters for additional information or medical records, typing/word processing;

Office machine(s) operation, and filing;

Skills and knowledge in using MS OFFICE (Word and Excel and Outlook) and all other related office applications for emailing and faxing, letter writing;

May be required to maintain the front desk duties when primary staff in unavailable;

Sort, organize and maintain office records;

Assist with various medical reports, documentation and claims reports as necessary;

Perform other clerical duties as assigned.



Qualifications

1. High school diploma or equivalent.

2. Excellent verbal and written communication skills.

3. Excellent organizational skills and interpersonal skills.

4. Personal Qualities

Arrives daily to work on time.

Reports to work daily.

Ability to function and perform effectively under time constraints.

Ability to follow directions and multi-task.

Have a genuine willingness to accept responsibility and desire to learn new things.









Comments for Suppliers:
CW will be required to work onsite daily in the Anaheim, CA office and then transition 12/16/2024 to the Long Beach office.